Unable to change account email

Discussion in 'Account and Subscription Management' started by Kazoo, Jan 22, 2019.

  1. Kazoo

    Kazoo Bit Poster

    Messages:
    16
    I wasn't thinking and used my personal email instead of my work email.

    I tried to change it and it said there was an error and it couldn't be changed. I tried using the "old site" and the error message was a little more revealing. It said "email changing restricted" or something similar.

    I created the account today. Perhaps there is a timer before I can change the email?

    Thanks,

    Marc
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    If you didn't register any activation key in the account, you can create a new account with the work email.
     
  3. Kazoo

    Kazoo Bit Poster

    Messages:
    16
    Unfortunately, I did. Why can't I change my email? I mean.. it's not essential that I do, but it would be nice.
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We request you to reply to our private message with the requested information.
     

Share This Page