Unable to confirm the product license.

Discussion in 'Account and Subscription Management' started by Alfredo2, Mar 11, 2020.

  1. Alfredo2

    Alfredo2 Bit Poster

    Messages:
    1
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.​

    I just tried to install Parallels 11 on my new macbook pro without success. I haven't used Parallels in years and the previous installations are lost. I don't even have access to the macs they were originally installed.

    Can I get some help to reset the activation count which will allow me to use Parallels 11 on my new mac?
     
  2. ParkunanD@Parallels

    ParkunanD@Parallels Bit Poster

    Messages:
    27
    Hello Alfredo, please help us with the license key, so that we can assist you better.
     
  3. ParkunanD@Parallels

    ParkunanD@Parallels Bit Poster

    Messages:
    27
    Hi Alfredo2, we have reset the license key, so please try to activate it now.
     

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