Unable to connect to the internet in Windows XP / Parallels Desktop 12

Discussion in 'Installation and Configuration of Parallels Desktop' started by StanB1, Jun 16, 2017.

  1. StanB1

    StanB1 Bit poster

    Messages:
    2
    Hi,

    Recently I could't connect to internet via my VM (Desktop 10) and decided to upgrade to Desktop version 12 with a "fresh" Windows XP installation. Still having the same problem! I tried everything I could find. Re-installed Parallels Tools, switched networks (Shared, Bridged etc.) but no luck so far!

    Any bright ideas?

    Thanks!
     
    StanB1, Jun 16, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @StanB1, go to devmgmt.msc to check a status of the ethernet adapter. Also, check setupapi.dev.log for possible errors during Parallels Tools installation regarding network card. Please let us know if you are able to get internet connectivity in Safe mode with networking mode.
     
    PaulChristopher@Parallels, Jun 17, 2017
    #2
  3. StanB1

    StanB1 Bit poster

    Messages:
    2
    Hi PaulChris,

    Thanks for your reply! I downloaded another browser (Chrome) and that one works! It seems that Internet Explorer is blocking acces to the internet for some reason.

    Best regards,
    Stan
     
    StanB1, Jun 17, 2017
    #3
  4. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,258
    Hi @StanB1 , we are glad that your issue is resolved. Please reach us for further assistance.
     
    Arun@Parallels, Jun 17, 2017
    #4

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