Unable to launch Parallels Desktop

Discussion in 'Windows Virtual Machine' started by sallybode, Jan 23, 2008.

  1. sallybode

    sallybode Bit poster

    Messages:
    6
    When exiting Windows, my MAC told me I had to hold in the power button for five seconds as it had to be shut down. Upon re-entry into MAC OSX, I get this message:


    Virtual machine cannot be started because of the following problem:

    Parallels Desktop is unable to access the virtual hard disk image file /Virtual Machines/Microsoft Windows XP/winxp.hdd. The file is used by other application.

    I tried uninstalling and reinstalling and it continues to give the same message. Can anyone
    tell me what has happened and what to do to resolve this?
     
  2. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Hello,

    please try to use this article.

    Best regards,
    Stacey
     
  3. sallybode

    sallybode Bit poster

    Messages:
    6
    Thank you so much!

    Yes, it worked. I still am not too MAC savvy, been using Windows for years. My son helped me with it, as I wasn't sure what to do. Until you know by experience what to do, it's a bit strange. I do appreciate the link. It is good not to have to reinstall anything. Guess this happened so the MAC could protect itself.

    Again, thank you, Stacey.
     

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