Unable to manage subscriptions

Discussion in 'Licensing and Activation' started by IngmarV1, Jun 17, 2024.

  1. IngmarV1

    IngmarV1 Bit poster

    Messages:
    2
    When logging in to https://my.parallels.com/ the section "View My Parallels Products" is grayed out.
    I want to manage my subscriptions and avoid an unecessary auto-renewal.
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    511
    Hello,

    Thanks for reaching out to us.

    Currently, there is no subscription registered under the account i***@di******madit.com.

    We have sent you a private message, please check it and provide us with the requested information.

    Best regards!
     
  3. IngmarV1

    IngmarV1 Bit poster

    Messages:
    2
    Got this sorted this morning through support on X.
    Thanks for the DM
     

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