Hi, Nothing happens when I run the published SPSS application. I have no problem running the application shortcut from a published desktop. Thanks.
Hi there, I suggest to open a support ticket with 2x (email to support@2x.com). Please provide follow information: 1. Please provide the first seven characters of your license key. 2. Please make sure that ALL 2x Products use the latest release or beta. >>> Please be aware that the automatic update might be older then the download versions on our website! 3. Please provide the support files (ZIP archive) of the 2xServer. >>> Enable logging before or if done already DELETE the old logfile and reproduce the isse. 4. Please provide the 2xClient settings (File -> Export settings) AND the 2xClient logfile (please enable before, Options -> General -> Logging). 5. Do you have the same issue when using native MSTSC? 6. Please switch off or uninstall all firewalls AND antivirus (!JUST for a test.). 7. Which OS do you use on the clients, on the terminal server and on the machine with the 2xServer(s)? 8. Do you use virtual environments? >>> If yes, which one and which version? >>> Which machines are virtulised? 9. If available, please provide screenshots from all messages, errors etc. which can help to understand your verbal description better. 10. Is the issue just related to SPSS? If yes, which version do you use? 11. Does the problem appears in pattern (e.g. particular machine, particular user, particular time etc.)? Kind regards,
