Unable to reinstall Parallels Tools on Linux Guest

Discussion in 'Installation and Configuration' started by HugoH1, May 17, 2022.

  1. HugoH1

    HugoH1 Bit Poster

    Messages:
    7
    Host is the new M1 Chip, MacBook
    I'm running a Linux Server ARM 64 Guest:

    No LSB modules are available.
    Distributor ID: Ubuntu
    Description: Ubuntu 22.04 LTS
    Release: 22.04
    Codename: jammy


    When I try to reinstall parallels tools via Action -> Reinstall Tools I get the following error:
    Restart the virtual machine and try again. If the problem persists, see /var/log/parallels-tools-install.log for more information


    This is the content of the file:

    ```
    Hit:1 http://ports.ubuntu.com/ubuntu-ports jammy InRelease
    Hit:2 http://ports.ubuntu.com/ubuntu-ports jammy-updates InRelease
    Hit:3 http://ports.ubuntu.com/ubuntu-ports jammy-backports InRelease
    Hit:4 http://ports.ubuntu.com/ubuntu-ports jammy-security InRelease
    Reading package lists...
    Return code from apt-get update is 0
    debconf: delaying package configuration, since apt-utils is not installed
    Selecting previously unselected package libdpkg-perl.
    (Reading database ... 116528 files and directories currently installed.)
    Preparing to unpack .../00-libdpkg-perl_1.21.1ubuntu2_all.deb ...
    Unpacking libdpkg-perl (1.21.1ubuntu2) ...
    Selecting previously unselected package bzip2.
    Preparing to unpack .../01-bzip2_1.0.8-5build1_arm64.deb ...
    Unpacking bzip2 (1.0.8-5build1) ...
    Selecting previously unselected package patch.
    Preparing to unpack .../02-patch_2.7.6-7build2_arm64.deb ...
    Unpacking patch (2.7.6-7build2) ...
    Selecting previously unselected package lto-disabled-list.
    Preparing to unpack .../03-lto-disabled-list_24_all.deb ...
    Unpacking lto-disabled-list (24) ...
    Selecting previously unselected package dpkg-dev.
    Preparing to unpack .../04-dpkg-dev_1.21.1ubuntu2_all.deb ...
    Unpacking dpkg-dev (1.21.1ubuntu2) ...
    Selecting previously unselected package libstdc++-11-dev:arm64.
    Preparing to unpack .../05-libstdc++-11-dev_11.2.0-19ubuntu1_arm64.deb ...
    Unpacking libstdc++-11-dev:arm64 (11.2.0-19ubuntu1) ...
    Selecting previously unselected package g++-11.
    Preparing to unpack .../06-g++-11_11.2.0-19ubuntu1_arm64.deb ...
    Unpacking g++-11 (11.2.0-19ubuntu1) ...
    Selecting previously unselected package g++.
    Preparing to unpack .../07-g++_4%3a11.2.0-1ubuntu1_arm64.deb ...
    Unpacking g++ (4:11.2.0-1ubuntu1) ...
    Selecting previously unselected package build-essential.
    Preparing to unpack .../08-build-essential_12.9ubuntu3_arm64.deb ...
    Unpacking build-essential (12.9ubuntu3) ...
    Selecting previously unselected package dctrl-tools.
    Preparing to unpack .../09-dctrl-tools_2.24-3build2_arm64.deb ...
    Unpacking dctrl-tools (2.24-3build2) ...
    Selecting previously unselected package dkms.
    Preparing to unpack .../10-dkms_2.8.7-2ubuntu2_all.deb ...
    Unpacking dkms (2.8.7-2ubuntu2) ...
    Selecting previously unselected package libfakeroot:arm64.
    Preparing to unpack .../11-libfakeroot_1.28-1ubuntu1_arm64.deb ...
    Unpacking libfakeroot:arm64 (1.28-1ubuntu1) ...
    Selecting previously unselected package fakeroot.
    Preparing to unpack .../12-fakeroot_1.28-1ubuntu1_arm64.deb ...
    Unpacking fakeroot (1.28-1ubuntu1) ...
    Selecting previously unselected package libalgorithm-diff-perl.
    Preparing to unpack .../13-libalgorithm-diff-perl_1.201-1_all.deb ...
    Unpacking libalgorithm-diff-perl (1.201-1) ...
    Selecting previously unselected package libalgorithm-diff-xs-perl.
    Preparing to unpack .../14-libalgorithm-diff-xs-perl_0.04-6build3_arm64.deb ...
    Unpacking libalgorithm-diff-xs-perl (0.04-6build3) ...
    Selecting previously unselected package libalgorithm-merge-perl.
    Preparing to unpack .../15-libalgorithm-merge-perl_0.08-3_all.deb ...
    Unpacking libalgorithm-merge-perl (0.08-3) ...
    Selecting previously unselected package libfile-fcntllock-perl.
    Preparing to unpack .../16-libfile-fcntllock-perl_0.22-3build7_arm64.deb ...
    Unpacking libfile-fcntllock-perl (0.22-3build7) ...
    Setting up lto-disabled-list (24) ...
    Setting up libfile-fcntllock-perl (0.22-3build7) ...
    Setting up libalgorithm-diff-perl (1.201-1) ...
    Setting up bzip2 (1.0.8-5build1) ...
    Setting up libfakeroot:arm64 (1.28-1ubuntu1) ...
    Setting up fakeroot (1.28-1ubuntu1) ...
    update-alternatives: using /usr/bin/fakeroot-sysv to provide /usr/bin/fakeroot (fakeroot) in auto mode
    update-alternatives: warning: skip creation of /usr/share/man/man1/fakeroot.1.gz because associated file /usr/share/man/man1/fakeroot-sysv.1.gz (of link group fakeroot) doesn't exist
    update-alternatives: warning: skip creation of /usr/share/man/man1/faked.1.gz because associated file /usr/share/man/man1/faked-sysv.1.gz (of link group fakeroot) doesn't exist
    update-alternatives: warning: skip creation of /usr/share/man/es/man1/fakeroot.1.gz because associated file /usr/share/man/es/man1/fakeroot-sysv.1.gz (of link group fakeroot) doesn't exist
    update-alternatives: warning: skip creation of /usr/share/man/es/man1/faked.1.gz because associated file /usr/share/man/es/man1/faked-sysv.1.gz (of link group fakeroot) doesn't exist
    update-alternatives: warning: skip creation of /usr/share/man/fr/man1/fakeroot.1.gz because associated file /usr/share/man/fr/man1/fakeroot-sysv.1.gz (of link group fakeroot) doesn't exist
    update-alternatives: warning: skip creation of /usr/share/man/fr/man1/faked.1.gz because associated file /usr/share/man/fr/man1/faked-sysv.1.gz (of link group fakeroot) doesn't exist
    update-alternatives: warning: skip creation of /usr/share/man/sv/man1/fakeroot.1.gz because associated file /usr/share/man/sv/man1/fakeroot-sysv.1.gz (of link group fakeroot) doesn't exist
    update-alternatives: warning: skip creation of /usr/share/man/sv/man1/faked.1.gz because associated file /usr/share/man/sv/man1/faked-sysv.1.gz (of link group fakeroot) doesn't exist
    Setting up patch (2.7.6-7build2) ...
    Setting up libdpkg-perl (1.21.1ubuntu2) ...
    Setting up libstdc++-11-dev:arm64 (11.2.0-19ubuntu1) ...
    Setting up libalgorithm-diff-xs-perl (0.04-6build3) ...
    Setting up dctrl-tools (2.24-3build2) ...
    Setting up libalgorithm-merge-perl (0.08-3) ...
    Setting up g++-11 (11.2.0-19ubuntu1) ...
    Setting up dpkg-dev (1.21.1ubuntu2) ...
    Setting up dkms (2.8.7-2ubuntu2) ...
    Setting up g++ (4:11.2.0-1ubuntu1) ...
    update-alternatives: using /usr/bin/g++ to provide /usr/bin/c++ (c++) in auto mode
    update-alternatives: warning: skip creation of /usr/share/man/man1/c++.1.gz because associated file /usr/share/man/man1/g++.1.gz (of link group c++) doesn't exist
    Setting up build-essential (12.9ubuntu3) ...
    Processing triggers for man-db (2.10.2-1) ...
    Processing triggers for libc-bin (2.35-0ubuntu3) ...
    debconf: unable to initialize frontend: Dialog
    debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 78.)
    debconf: falling back to frontend: Readline
    debconf: delaying package configuration, since apt-utils is not installed
    Selecting previously unselected package zlib1g-dev:arm64.
    (Reading database ... 118025 files and directories currently installed.)
    Preparing to unpack .../zlib1g-dev_1%3a1.2.11.dfsg-2ubuntu9_arm64.deb ...
    Unpacking zlib1g-dev:arm64 (1:1.2.11.dfsg-2ubuntu9) ...
    Selecting previously unselected package libelf-dev:arm64.
    Preparing to unpack .../libelf-dev_0.186-1build1_arm64.deb ...
    Unpacking libelf-dev:arm64 (0.186-1build1) ...
    Setting up zlib1g-dev:arm64 (1:1.2.11.dfsg-2ubuntu9) ...
    Setting up libelf-dev:arm64 (0.186-1build1) ...
    Processing triggers for man-db (2.10.2-1) ...
    debconf: unable to initialize frontend: Dialog
    debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 78.)
    debconf: falling back to frontend: Readline
    2022-05-13T01:16:30+0000: execCmd: ./installer/pm.sh --install gtools --logfile /var/log/parallels-tools-install.log [0]
    Started installation of Parallels Guest Tools version '17.1.2.51548'
    modprobe: FATAL: Module prl_tg not found in directory /lib/modules/5.15.0-27-generic

    Fri May 13 01:16:31 UTC 2022
    Start installation or upgrade of Guest Tools
    Installed Guest Tools were not found
    Register service to install new Guest Tools
    Perform installation into the /usr/lib/parallels-tools directory
    make: Entering directory '/usr/lib/parallels-tools/kmods'
    awk: cmd. line:1: warning: regexp escape sequence `\#' is not a known regexp operator
    Will use compiler CC="cc".
    Compiler version "cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0"
    cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc
    make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
    1: /lib/modules/5.15.0-27-generic/build
    2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg
    3: 20220513
    4: 1.10.0
    Start compile prl_tg...
    make -C /lib/modules/5.15.0-27-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules
    make[2]: Entering directory '/usr/src/linux-headers-5.15.0-27-generic'
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    1: /lib/modules/5.15.0-27-generic/build
    2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg
    3: 20220513
    4: 1.10.0
    CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o
    In file included from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:23:
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h: In function 'tg_out':
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:179:14: warning: assignment to 'long unsigned int' from 'void *' makes integer from pointer without a cast [-Wint-conversion]
    179 | port += dev->base_addr;
    | ^~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:183:24: warning: passing argument 2 of 'iowrite64' makes pointer from integer without a cast [-Wint-conversion]
    183 | iowrite64(val, port);
    | ^~~~
    | |
    | long unsigned int
    In file included from ./arch/arm64/include/asm/io.h:185,
    from ./include/linux/io.h:13,
    from ./include/linux/irq.h:20,
    from ./include/asm-generic/hardirq.h:17,
    from ./arch/arm64/include/asm/hardirq.h:17,
    from ./include/linux/hardirq.h:11,
    from ./include/linux/interrupt.h:11,
    from ./include/linux/pci.h:38,
    from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:7:
    ./include/asm-generic/io.h:769:64: note: expected 'volatile void *' but argument is of type 'long unsigned int'
    769 | static inline void iowrite64(u64 value, volatile void __iomem *addr)
    | ~~~~~~~~~~~~~~~~~~~~~~~^~~~
    In file included from ./include/linux/kernel.h:19,
    from ./include/linux/list.h:9,
    from ./include/linux/module.h:12,
    from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:5:
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c: In function 'prl_tg_probe_common':
    ./include/linux/kern_levels.h:5:25: warning: format '%lx' expects argument of type 'long unsigned int', but argument 3 has type 'void *' [-Wformat=]
    5 | #define KERN_SOH "\001" /* ASCII Start Of Header */
    | ^~~~~~
    ./include/linux/printk.h:422:25: note: in definition of macro 'printk_index_wrap'
    422 | _p_func(_fmt, ##__VA_ARGS__); \
    | ^~~~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:516:9: note: in expansion of macro 'printk'
    516 | printk(KERN_INFO "detected %s, base addr %08lx, IRQ %d\n",
    | ^~~~~~
    ./include/linux/kern_levels.h:14:25: note: in expansion of macro 'KERN_SOH'
    14 | #define KERN_INFO KERN_SOH "6" /* informational */
    | ^~~~~~~~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:516:16: note: in expansion of macro 'KERN_INFO'
    516 | printk(KERN_INFO "detected %s, base addr %08lx, IRQ %d\n",
    | ^~~~~~~~~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c: In function 'prl_tg_init_module':
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:642:13: warning: unused variable 'rc' [-Wunused-variable]
    642 | int rc;
    | ^~
    CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o
    In file included from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:11:
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h: In function 'tg_out':
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:179:14: warning: assignment to 'long unsigned int' from 'void *' makes integer from pointer without a cast [-Wint-conversion]
    179 | port += dev->base_addr;
    | ^~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:183:24: warning: passing argument 2 of 'iowrite64' makes pointer from integer without a cast [-Wint-conversion]
    183 | iowrite64(val, port);
    | ^~~~
    | |
    | long unsigned int
    2022-05-13T01:16:31+0000: Started installation of Parallels Guest Tools version '17.1.2.51548'
    modprobe: FATAL: Module prl_tg not found in directory /lib/modules/5.15.0-27-generic

    Fri May 13 01:16:31 UTC 2022
    Start installation or upgrade of Guest Tools
    awk: cmd. line:1: warning: regexp escape sequence `\#' is not a known regexp operator
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    In file included from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:23:
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h: In function 'tg_out':
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:179:14: warning: assignment to 'long unsigned int' from 'void *' makes integer from pointer without a cast [-Wint-conversion]
    179 | port += dev->base_addr;
    | ^~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:183:24: warning: passing argument 2 of 'iowrite64' makes pointer from integer without a cast [-Wint-conversion]
    183 | iowrite64(val, port);
    | ^~~~
    | |
    | long unsigned int
    In file included from ./arch/arm64/include/asm/io.h:185,
    from ./include/linux/io.h:13,
    from ./include/linux/irq.h:20,
    from ./include/asm-generic/hardirq.h:17,
    from ./arch/arm64/include/asm/hardirq.h:17,
    from ./include/linux/hardirq.h:11,
    from ./include/linux/interrupt.h:11,
    from ./include/linux/pci.h:38,
    from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:7:
    ./include/asm-generic/io.h:769:64: note: expected 'volatile void *' but argument is of type 'long unsigned int'
    769 | static inline void iowrite64(u64 value, volatile void __iomem *addr)
    | ~~~~~~~~~~~~~~~~~~~~~~~^~~~
    In file included from ./include/linux/kernel.h:19,
    from ./include/linux/list.h:9,
    from ./include/linux/module.h:12,
    from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:5:
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c: In function 'prl_tg_probe_common':
    ./include/linux/kern_levels.h:5:25: warning: format '%lx' expects argument of type 'long unsigned int', but argument 3 has type 'void *' [-Wformat=]
    5 | #define KERN_SOH "\001" /* ASCII Start Of Header */
    | ^~~~~~
    ./include/linux/printk.h:422:25: note: in definition of macro 'printk_index_wrap'
    422 | _p_func(_fmt, ##__VA_ARGS__); \
    | ^~~~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:516:9: note: in expansion of macro 'printk'
    516 | printk(KERN_INFO "detected %s, base addr %08lx, IRQ %d\n",
    | ^~~~~~
    ./include/linux/kern_levels.h:14:25: note: in expansion of macro 'KERN_SOH'
    14 | #define KERN_INFO KERN_SOH "6" /* informational */
    | ^~~~~~~~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:516:16: note: in expansion of macro 'KERN_INFO'
    516 | printk(KERN_INFO "detected %s, base addr %08lx, IRQ %d\n",
    | ^~~~~~~~~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c: In function 'prl_tg_init_module':
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:642:13: warning: unused variable 'rc' [-Wunused-variable]
    642 | int rc;
    | ^~
    In file included from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:11:
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h: In function 'tg_out':
    /usr/lib/parallels-tIn file included from ./arch/arm64/include/asm/io.h:185,
    from ./include/linux/io.h:13,
    from ./include/linux/irq.h:20,
    from ./include/asm-generic/hardirq.h:17,
    from ./arch/arm64/include/asm/hardirq.h:17,
    from ./include/linux/hardirq.h:11,
    from ./include/linux/interrupt.h:11,
    from ./include/linux/pci.h:38,
    from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:7:
    ./include/asm-generic/io.h:769:64: note: expected 'volatile void *' but argument is of type 'long unsigned int'
    769 | static inline void iowrite64(u64 value, volatile void __iomem *addr)
    | ~~~~~~~~~~~~~~~~~~~~~~~^~~~
    LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o
    1: /lib/modules/5.15.0-27-generic/build
    2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg
    3: 20220513
    4: 1.10.0
    MODPOST /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers
    CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o
    LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko
    BTF [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko
    Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko due to unavailability of vmlinux
    make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-27-generic'
    make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
    cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||:
    cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc KBUILD_EXTRA_SYMBOLS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers
    make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs'
    make -C /lib/modules/5.15.0-27-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc
    make[2]: Entering directory '/usr/src/linux-headers-5.15.0-27-generic'
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o
    CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.o
    CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.o
    CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.o
    LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.o
    MODPOST /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Module.symvers
    CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.o
    LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko
    BTF [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko
    Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko due to unavailability of vmlinux
    make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-27-generic'
    make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs'
    cd prl_notifier/Installation/lnx/prl_notifier && make CC=cc
    make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier'
    Start compile prl_notifier...
    make -C /lib/modules/5.15.0-27-generic/build M=/usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier SRCROOT=/usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier CC=cc modules
    make[2]: Entering directory '/usr/src/linux-headers-5.15.0-27-generic'
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    CC [M] /usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier/prlnotifier.o
    LD [M] /usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier/prl_notifier.o
    MODPOST /usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier/Module.symvers
    CC [M] /usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier/prl_notifier.mod.o
    LD [M] /usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier/prl_notifier.ko
    BTF [M] /usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier/prl_notifier.ko
    Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier/prl_notifier.ko due to unavailability of vmlinux
    make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-27-generic'
    make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier'
    cd prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze && make CC=cc
    make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze'
    make -C /lib/modules/5.15.0-27-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze CC=cc modules
    make[2]: Entering directory '/usr/src/linux-headers-5.15.0-27-generic'
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o
    MODPOST /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Module.symvers
    CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.o
    LD [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko
    BTF [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko
    Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko due to unavailability of vmlinux
    make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-27-generic'
    make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze'
    make: Leaving directory '/usr/lib/parallels-tools/kmods'
    Start installation of prl_tg kernel module
    Start installation of prl_fs kernel module
    Start installation of prl_fs_freeze kernel module
    Start installation of prl_notifier kernel module
    Creating symlink /var/lib/dkms/parallels-tools/17.1.2.51548/source -> /usr/src/parallels-tools-17.1.2.51548
    DKMS modules were added successfully
    DKMS modules for kernel 5.15.0-27-generic were built successfully
    DKMS modules for kernel 5.15.0-27-generic were installed successfully
    Installing libPrlWl.so.1 (aarch64) ...
    '/usr/lib/parallels-tools/tools/tools-arm64/lib/libPrlWl.so.1.0.0' -> '/lib/aarch64-linux-gnu/libPrlWl.so.1'
    Running ldconfig...
    '/home/dev/Desktop/Parallels Shared Folders' -> '/media/psf'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prltimesync' -> '/usr/bin/prltimesync'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prltoolsd' -> '/usr/bin/prltoolsd'
    '/media/dev/Parallels Tools/installer/prltoolsd.service' -> '/etc/systemd/system//prltoolsd.service'
    Created symlink /etc/systemd/system/multi-user.target.wants/prltoolsd.service -> /etc/systemd/system/prltoolsd.service.
    '/media/dev/Parallels Tools/installer/prltools-reconfig.service' -> '/etc/systemd/system//prltools-reconfig.service'
    Created symlink /etc/systemd/system/multi-user.target.wants/prltools-reconfig.service -> /etc/systemd/system/prltools-reconfig.service.
    '/usr/lib/parallels-tools/tools/prlfsmountd.sh' -> '/usr/bin/prlfsmountd'
    Warning: no semanage found in system
    Not changing type for /usr/lib/parallels-tools/tools/../installer.
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prlcc' -> '/usr/bin/prlcc'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prldnd' -> '/usr/bin/prldnd'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prlcp' -> '/usr/bin/prlcp'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prlsga' -> '/usr/bin/prlsga'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prlhosttime' -> '/usr/bin/prlhosttime'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prl_showvmcfg' -> '/usr/bin/prl_showvmcfg'
    '/usr/lib/parallels-tools/tools/tools-arm64/sbin/prl_nettool' -> '/usr/sbin/prl_nettool'
    '/usr/lib/parallels-tools/tools/tools-arm64/sbin/prl_snapshot' -> '/usr/sbin/prl_snapshot'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prlshprof' -> '/usr/bin/prlshprof'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prlshprint' -> '/usr/bin/prlshprint'
    '/usr/lib/parallels-tools/tools/tools-arm64/bin/prlusmd' -> '/usr/bin/prlusmd'
    '/etc/xdg/autostart/prlcc.desktop' -> '/usr/lib/parallels-tools/tools/prlcc.desktop'
    '/usr/lib/parallels-tools/tools/tools-arm64/sbin/prl-opengl-switcher.sh' -> '/usr/sbin/prl-opengl-switcher.sh'
    '/usr/lib/parallels-tools/tools/mount.prl_fs.8' -> '/usr/share/man/man8/mount.prl_fs.8'
    '/usr/lib/parallels-tools/tools/99prltoolsd-hibernate' -> '/etc/pm/sleep.d/99prltoolsd-hibernate'
    '/usr/bin/ptiagent' -> '/usr/lib/parallels-tools/installer/ptiagent-wrapper.sh'
    '/usr/bin/ptiagent-cmd' -> '/usr/lib/parallels-tools/installer/ptiagent-cmd'
    '/etc/xdg/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop'
    '/usr/lib/parallels-tools/tools/parallels-tools.png' -> '/usr/share/icons/hicolor/48x48/apps/parallels-tools.png'
    Perform initramfs update.
    '/media/dev/Parallels Tools/installer/parallels_tools.initramfs-hook' -> '/usr/share/initramfs-tools/hooks/parallels_tools'
    update-initramfs: Generating /boot/initrd.img-5.15.0-27-generic
    Send installed Parallels Tools version to dispatcher.
    >>> Postinstall
    Writing OS version and Xorg version
    Enabling PRL_GL
    Starting prltoolsd service:
    Parallels Guest Tools were installed successfully!
    Please, reboot your OS to finish installation of Parallels Guest Tools.
    2022-05-13T01:16:55+0000: ools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:179:14: warning: assignment to 'long unsigned int' from 'void *' makes integer from pointer without a cast [-Wint-conversion]
    179 | port += dev->base_addr;
    | ^~
    /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:183:24: warning: passing argument 2 of 'iowrite64' makes pointer from integer without a cast [-Wint-conversion]
    183 | iowrite64(val, port);
    | ^~~~
    | |
    | long unsigned int
    In file included from ./arch/arm64/include/asm/io.h:185,
    from ./include/linux/io.h:13,
    from ./include/linux/irq.h:20,
    from ./include/asm-generic/hardirq.h:17,
    from ./arch/arm64/include/asm/hardirq.h:17,
    from ./include/linux/hardirq.h:11,
    from ./include/linux/interrupt.h:11,
    from ./include/linux/pci.h:38,
    from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:7:
    ./include/asm-generic/io.h:769:64: note: expected 'volatile void *' but argument is of type 'long unsigned int'
    769 | static inline void iowrite64(u64 value, volatile void __iomem *addr)
    | ~~~~~~~~~~~~~~~~~~~~~~~^~~~
    Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko due to unavailability of vmlinux
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko due to unavailability of vmlinux
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_notifier/Installation/lnx/prl_notifier/prl_notifier.ko due to unavailability of vmlinux
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0
    Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko due to unavailability of vmlinux
    Start installation of prl_tg kernel module
    Start installation of prl_fs kernel module
    Start installation of prl_fs_freeze kernel module
    Start installation of prl_notifier kernel module
    DKMS modules were added successfully
    DKMS modules for kernel 5.15.0-27-generic were built successfully
    DKMS modules for kernel 5.15.0-27-generic were installed successfully
    Parallels Guest Tools were installed successfully!
    Please, reboot your OS to finish installation of Parallels Guest Tools.
    2022-05-13T01:16:55+0000: execCmd: ./install --install [0]
    2022-05-13T10:17:00+0900: Guest OS is going to reboot.

    ```
     
  2. Nazeemabanu@Parallels

    Nazeemabanu@Parallels Staff Member

    Messages:
    59
  3. HugoH1

    HugoH1 Bit Poster

    Messages:
    7
    Thank you very much for the answer.
    Unfortunately I already fail at step 2: I cannot choose an "Default empty drive":

    upload_2022-5-20_17-29-52.png

    I also tried adding a new drive, but the UI only lets me choose a drive, if I select an image.
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we request you to create a support ticket by following this link so we can assist you via remote session.
     
  5. HugoH1

    HugoH1 Bit Poster

    Messages:
    7
    A remote session is not an option and my trial license expires very soon, so I guess this is it.
    Thank you very much for your assistance, though!
     

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