We're new to 2x, so please excuse my ignorance. I'm looking for some best practices involving the Universal Printing. It seems most of my problems with 2x revolve around printing to the universal printer. By default I had "embed fonts" checked and over the past week, I have seen some pages shoot out quickly, while others take over a minute. Our users get frustrated, think the program freezes, then try to print again. A couple iterations of this, and my phone is ringing because either a) Word is now crashed or b) 2x client is not-responding. All we publish is Office 2010 with windows xp clients. Tonight I have decided to uncheck embed fonts on the 2x console to see if things pick up. In my limited testing, it seems to shoot out pages faster. I won't really know until the next day or two when we have everyone trying to print office documents. I've read through some guides, but they don't seem to address how to speed up printing via the universal driver. What are your tricks? Here's our setup: 1 GW / load balancer, 2 Application Publishers Seperate file / print server (DC, etc) Thanks in advance, Aaron
hey Aaron, You could try it with v10, but there is not really a way to speed it up that much, as it always depends from number of pages, format, who's using the printers etc etc...
still though, if the system crashes, best thing to do is always to open a support ticket, so that the support team can probably assist you better.
Choosing the right Format from the client has effect of speed. EMF is the fastest, PDF comes in second place and BMP is the slowest. If on the server you choose do to embed fonts the result is once again faster however this means that the client side fonts are used and they may not match the server side so a different font may be used.
