Universal Printer dont work in some programs

Discussion in 'Parallels Remote Application Server' started by cis2131, Dec 4, 2008.

  1. cis2131

    cis2131 Guest

    I have ar problem with the Universal printer not working when printing from Microsoft Business Solution C5.
    The printer driver looks as it have printet it on the Server, but it never redirects it to the client.
    Testpage and other programs work fine.
    This is also an issue for administrator, so it cant really be a security problem.

    I have been searching this forum, and It seems that i am not the only one whit simular problems, but i cant seem to find a solution.

    Claus
     
  2. Lee

    Lee Guest

    hi claus

    are you printing to the universal printer or to a redirected printer?

    Is there any evidence of the print job in the event logs of the TerminalServer to say it was printed or perhaps deleted and a reason?
     
  3. cis2131

    cis2131 Guest

    Hi Lee

    Yes I am printing to the 2X Universal printer.

    I get following in the Eventlog:
    ------------------
    Document 5, FinPlan owned by schultz01 was printed on 2X Universal Printer via port XX. Size in bytes: 60557; pages printed: 0

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    ------------------

    The XX in not something i have put in...

    When i print prom another program i get this in the Eventlog:
    ------------------
    Document 6, Test Page owned by administrator was printed on 2X Universal Printer via port XX. Size in bytes: 74648; pages printed: 1

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    -------------------

    It seems like it actually knows that the printjob is not sent to the client!!.
     
  4. zippo

    zippo Pro

    Messages:
    491
    Please upgrade to version 6.2 as there are lot of fixes for Universal Printing.

    Please ensure that you use EMF format on the client.
     
  5. icalvo

    icalvo Guest

    I have the same problem.
    But my problem is in Microsoft Dynamics
    My Server is in the last version (6.2) and the client uses EMF Format
     
  6. neutebm

    neutebm Guest

    I had the same problem.
    Printing from MS Word worked OK. Another app didn't work.
    I solved the problem by giving the users "manage documents' right on the universal printer

    Hope it works for you to

    lo
     

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