Update DMG wont mount

Discussion in 'Installation and Configuration of Parallels Desktop' started by Reedi, Feb 8, 2008.

  1. Reedi

    Reedi Bit poster

    Messages:
    3
    I've downloaded the new 3.0.X.X whatever update and got a DMG file on the desktop but when Parallels tries to mount it, it hangs and crashes and when I double click it, it says "not unrecognised"

    ?
     
  2. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Hello Reedi,

    Please have a look at this article. Is that your problem?
    If not, please give more details.

    Best regards,
    Xenos
     
  3. Reedi

    Reedi Bit poster

    Messages:
    3
    Hi Xenox,

    Nope, it doesnt get as far as upgrading. I start Parallels, I goto Check for updates, windows pops down saying update found, click download, it downloads the file, window pops down saying something like would you like Parallels to install this update, click yes and I get spinning icon and Application not responding message.

    Try double clicking the DMG file that downloaded with the update and I get the following message (see attached JPEG).

    It doesnt like it.

    Thanks
     

    Attached Files:

    • dmg.jpg
      dmg.jpg
      File size:
      30.2 KB
      Views:
      4
  4. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Please try downloading from here.

    Best regards,
    Xenos
     
  5. Reedi

    Reedi Bit poster

    Messages:
    3
    Aha...that's got it, thanks!
     
  6. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Good. You are welcome :)

    Best regards,
    Xenos
     

Share This Page