Upgrade being charged twice

Discussion in 'Licensing and Activation' started by JackW30, Apr 4, 2025.

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  1. JackW30

    JackW30

    Messages:
    2
    I have an old v12 Pro permanent license. I now need to upgrade to a v20 Pro subscription. I paid £41.24 for this but it now says I have to pay an additional £99.99 to upgrade. Why? I could just have got a new subscription to v20 for £74.99.
     
  2. JackW30

    JackW30

    Messages:
    2
    Sorry, I've worked it out now. Even though the screen said I needed to pay £99.99 to upgrade to Pro, when I ignored that and entered the activation key anyway, it worked. All is OK now.
     
  3. JenB

    JenB Bit poster

    Messages:
    2
    how did you get past the pay screen?
     

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