upgrade eligibility

Hello,

What versions of Parallels Desktop are required for upgrade pricing? Your website seems willing to let me go through the entire purchase process without providing me this information. However, I'm not willing to purchase without knowing first.

Thank you.

 

We can see that you have Parallels Desktop 7 in your account. You can purchase an upgrade and use it.

 

great, thank you! I thought I remembered that it was previously too old to be eligible for an upgrade, but if that's the case I'll go ahead and upgrade now. Thank you for your reply.

 

I have a similar question about eligibility for upgrade pricing..
Could you please check my account and confirm that I can purchase the ''Parallels Desktop for Mac Pro Edition Upgrade (1 Year)" to activate PD 16, based on my current legacy product keys PD 12 and older ?

 

Hello,
Yes ,you have a Parallels Desktop 13 in your account and you're eligible for the Upgrade version.
If you have any additional questions please let us know.

 

I have a similar question about eligibility for the upgrade option
Could you kindly help to confirm that I can go for the upgrade option? thank you.

 

Desidero sapere se posso acquistare l'aggioornamento a parallels 16 al prezzo di 49,99 sisto per possiedo la versione 12.

 

Hello, in order to activate Parallels Desktop with an upgrade license, you need two keys: the upgrade key for the version you are installing, and a key for one of previous versions.
For more information please check this out.

 

Hi, yes, you can upgrade from the any previous Parallels Desktop version.
Please read this KB article for more information and let us know if you have any additional questions.

 

Can you check if my account can purchase an upgrade license ?

 

Hello,
we've found previous Parallels Desktop license in your account. You can purchase Parallels Desktop upgrade version and activate it using this KB article.

 

Hi, I have a similar question about eligibility for upgrade pricing..
Could you please check my account and confirm that I eligible to upgrade the ''Parallels Desktop 16?

 

Hello, to activate Parallels Desktop with an upgrade license, you need two keys: the upgrade key for the version you are installing, and a key for one of previous versions.

Note: An upgrade license key cannot be used for activation after using a trial version, to extend an expired subscription or if there is no license key from a previous version available. In such cases, please visit the Parallels Online Store to purchase a full license for Parallels Desktop for Mac.

For more information please check this out.

 

Sorry to be a pain, but can you confirm if I'm eligible for an upgrade to Parallels Desktop 17?

 

Hello, kindly send us your registered email address in private message so that we can check and help you further. Thanks, Parallels Team.

 

I can't see any way to send a private message to pass you my email address.

 

Hello, we have sent you private message, please check and reply. Thanks, Parallels Team.

 

Hi, same question here: Can you look up my upgrade eligibility? Thank you!

 

K

Hello, kindly check private message and reply us back. Thanks, Parallels Team.

 

Hi, can you please check my eligibility for upgrade? Thanks.