I currently have Desktop 7 and am being prompted by Parallels to upgrade to 9 in order to upgrade to Mavericks. I click on the link provided to me and it takes me to a purchase for 10. I can't upgrade from 7 to 10, but I can from 7 to 9 - and Parallels is even the one providing a link to get an upgrade to 9 and it still doesn't take me to that option in the store. I have tried searching the web, and I've found downloads for 9, but no option to purchase the $49.99 upgrade. I even did install the download of 9 that I found, accepted it as a trial version, and when I went to purchase from the link in version9 it again took me to a purchase of 10. Very frustrated! I shouldn't have to purchase 10 if I am being told by the product itself that I can upgrade to 9. Please advise how to resolve this issue.
Hi atmendoza, Parallels Desktop 9 for Mac is not available in our online store for purchase. Please purchase Parallels Desktop 9 for Mac from any authorized retailers. Right now Tech Guarantee 2014 is available, please refer to http://www.parallels.com/techguarantee2014/ for more information about Tech Guarantee 2014.
