I've been using Parallels 8 for a while now, and just downloaded and started using Parallels 10 trial over the last couple of days (so I could use Windows 10). After successfully installing and getting that working, I decided to pay for the upgrade. However, clicking on the 'buy' button in 10, I've realised you've now released version 11 as of today, and I can no longer upgrade (version 9 is the minimum). Is there something that can be done about this, or did I miss the boat?
Hi @TariqueN we would like to inform you that customers who are using Parallels Desktop 2/3/4/5/6/7/8 for Mac are not eligible for upgrade pricing for Parallels Desktop 11 for Mac. Parallels stopped support and maintenance for Parallels Desktop 8 for Mac with the release of Parallels Desktop 11 for Mac. Also after release of Parallels Desktop 11 we stopped selling the Parallels Desktop 10. So, if you would like to use the Parallels Desktop 10, you may purchase it from our official resellers. Moreover, please note, that customers who purchased and activated a copy of Parallels Desktop 10 for Mac from the Parallels Online Store or an authorized reseller on or after July 29, 2015 through October 15, 2015 are eligible for the Tech Guarantee.
