Upgrade issues

I upgraded from Parallels 3 to 4 on my MacBook Pro (OSX 10.5.6.) I am running Windows XP as the guest OS. Since upgrading:

- I can't put Parallels into coherence mode. I can only run Windows in a window
- Kaspersky tools have not installed.
- I have set up two shared folders to be mapped to drive letters. Neither appears in Windows, not in My Computer, not when I open the Parallels Shared folders icon on the Windows desktop.

I suspect that the update didn't complete. A Parallels support person said to:
* Locate the update file in your default download file location.
* Double-click the update file.
* Click Install, and follow the installation assistant.
There is nothing in my downloads folder that looks anything like a Parallels update file. What now?

 

File can be found
http://download.parallels.com/deskt...hotfix1/Parallels-Desktop-4.0.3540.209168.dmg
Parallels Tools are not installed - Install'em

 

Can't install 'em. When I click Install Parallels Tools in the Virtual Machines menu, nothing happens.

 

Click CD icon - select connect
navigate to mac HDD - Library -Parallels -Tools - and select prl-tools-win.iso