Upgrade or new license?

Discussion in 'Account and Subscription Management' started by MattiasE, Mar 24, 2023.

  1. MattiasE

    MattiasE Bit poster

    I have an old license for Parallels Desktop 8 for Mac.
    Have been thinking of buying Parallels Desktop 18 for Mac.

    Can I buy an upgrade? or do I have to buy a new license?
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Hello Mattias,

    Thank you for contacting Parallels Support Team.

    If you have bought a perpetual (one-time purchase) Parallels Desktop for Mac license of any version prior to August 1, 2022, you can buy an upgrade license directly at the Parallels website here.

    After the purchase of the upgrade version, activate it using this KB article.

    To activate Parallels Desktop with an upgrade license, you need two keys: the upgrade key for the version you are installing, and a key for one of previous versions.

    Note: An upgrade license key cannot be used for activation after using a trial version, to extend an expired subscription or if there is no license key from a previous version available. In such cases, please visit the Parallels Online Store to purchase a full license for Parallels Desktop for Mac.


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