Upgrading MacBook - Active License

Discussion in 'Parallels Toolbox for Mac' started by RichardS68, Jan 17, 2025.

  1. RichardS68

    RichardS68

    Messages:
    1
    When moving to a new MacBook, Parallels Toolbox is installed during the migration process. When the computer boots, it opens and prompts me to buy a new subscription. But I can see the active subscription listed when I log in. Logging in to the Parallels website, I can see that only one of my two licenses is active.
    I tried uninstalling the application and reinstalling it, but the result is the same.

    How may I activate the license on this new installation? I can't find the license key anywhere on receipts or on the Parallels website. Unlike Parallels Desktop, I am not prompted to make the license active on this machine.
     

Share This Page