USB device connected to Windows VM, but incorrectly listed in device manager

MacOS 14.0, M2 Macbook Air. Runnings Windows 11 via Parallels (19.0).

I have a usb device that I'm trying to connect to windows. From Mac, if I right click the windows icon > Device > USB & Bluetooth, it's there and checked. So it seems to be connected fine.

Then when in Windows, if I open device manager, my USB device is listed, but it's not listed under "USB", it's listed as "Other Devices". When I try to install the driver, the drive installs fine, but it says it was installed to zero devices.

Is there anyway to resolve this or is support for usb devices on ARM machines limited?