Hi, ive looked through the forums for an answer to the following question but have found no answer that works for me. If im missing something, or someone has some insight, i would greatly appreciate the help. Im trying to run Autotap, a piece of usb hardware that connects a computer with an obdII complaint vehicle. Autotaps instructions state "plug in the usb device, allow windows to detect, follow found new hardware prompts" Im running xp through parallels 3.0 build 5626 with paralles tools installed on a mbp with 10.5.7 installed. I have done the obvious thing like making sure that the guest os has access to the usb devices in the configuration manager, or trying to directly select the device out of the devices pull down. None of this works, xp wont recognize the device, but neither does osx. When i click on devices "autotap usb" is listed there, but clicking on it doesn't bring up the found new hardware wizard, nor is the autotap software able to talk to the device. What am i missing? Thanks for any help you can give guys. Chris Fiondella
Hello Chris, I would request you to perform below steps: 1. Click on the below link to download the DMG file of latest update of Parallels: http://www.parallels.com/download/file/v3/en/GA/Parallels-Desktop-5638-Mac-en.dmg 2. After downloading the DMG file, open it and choose uninstall and make sure to select "Application Settings" while uninstalling. 3. Then open the same DMG file and choose install. 4. Launch Parallels Desktop and start Windows. 5. Uninstall Parallels Tools from add or remove programs(start menu/control panel), after uninstalling, restart Windows. 6. Install Parallels Tools from virtual machine tab on top menu bar. Please let me know the status of the issue. Thank You. _________ Anupama Parallels Team
