USB printer does not ask to conenct to windows

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by BaraM, Nov 12, 2024.

  1. BaraM

    BaraM Bit poster

    Messages:
    2
    Hi,
    I'm trying to connect my Zebra USB printer directly to windows as there are no specific drivers for MacOS.
    But when I connect the printer to USB, it get recognised in MacOs (I can find it when looking for printers) and it does not asks me to connect it to my VM.
    I've checked that there is no "rembered connection" and that it is set to ask me every time I plug a device.
    I've using // 20.x on macbook pro m3 max

    Any idea ?

    Regards.
     
    BaraM, Nov 12, 2024
    #1
  2. BaraM

    BaraM Bit poster

    Messages:
    2
    sorry parallels v19.4.1
     
    BaraM, Nov 12, 2024
    #2
  3. SWANDY

    SWANDY Pro

    Messages:
    337
    Have you tried doing the connection through the printer/device settings in Windows itself? I use a Wifi printer by Epson and it has no issues connecting to my Windows 11 VM running Parallels 20.1.1 but it worked the same (again via Wifi) before the upgrade to Parallels 20 but don't know if your printer is Wifi also or only USB.
     
    SWANDY, Nov 12, 2024
    #3
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    638
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Provide screenshots of the error message
    3. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.

    Thank you!
     
    Avinash Bundhoo, Nov 15, 2024
    #4

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