v3 to v4 experience

Discussion in 'Installation and Configuration of Parallels Desktop' started by hw3, Dec 4, 2008.

  1. hw3

    hw3 Bit poster

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    Spent a few hours, finally upgraded to v4. Some features are nice but the parallels runs slower than before (v3) and it's much more memory hungry. I allocated 1gb for it and it literally occupied that much even when I didn't run much. Worse, it wouldn't release the memory after I pause it, contrary to what the help page said. I think this explains why both windows and hosting OSx become slower after the upgrade (I only have 3gb memory total).
     
  2. estrelnikov

    estrelnikov Parallels Team

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    Run Activity Monitor and check how much CPU time prl_vm_app process comsumes. If it's an incredible value try this KB article: http://kb.parallels.com/en/5810, also check this one
     
  3. FabulousUser

    FabulousUser Bit poster

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    I have the same problem. I tried the two fixes you mentionned but none of them worked properly. Second one seems to work for one of my VMs but not for the other.

    I'm also a V3->V4 user.
     
  4. John@Parallels

    John@Parallels Forum Maven

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  5. FabulousUser

    FabulousUser Bit poster

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    Hi John,

    This article has been pointed out by your colleague Estrelnikov earlier in the thread (the link behing 'this' in his message) . Then I already tried this fix. It improved the situation for one of my VMs (I use two), but not for the second for a reason I ignore. The second still yomps 100 percent of the processor I assigned although I do nothing with the VM.

    My config is MacPro from January 08 2x4 proc 8 Go RAM. XP Home on one computer (fixed) and XP Pro on the other.
     
  6. FabulousUser

    FabulousUser Bit poster

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    The second VM, which I thought was fixed, is now back to 100 percent of its CPU. I cannot explain that.
     
  7. John@Parallels

    John@Parallels Forum Maven

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    1. Open c:\WINDOWS\System32\drivers and delete all files prl*.* but not
    prl_*.*, and delete prl_pv32.sys
    Then reboot.

    2. If step 1 will not help, then you can just uninstall Parallels Tools
    (Start->Settings->Control Panel->Add or remove programs -> Parallels
    Tools -> Remove)
    Without Parallels Tools installed guest Windows normally should start in
    2-3 minutes maximum. Then you can install Parallels Tools again (in
    MacOS top menu: Virtual Machine -> Install Parallels Tools)
     
    Last edited: Dec 18, 2008
  8. FabulousUser

    FabulousUser Bit poster

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    Thanks. I'll try this asap and let you know.
     
  9. FabulousUser

    FabulousUser Bit poster

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    I did all as you required. Installed Tools as well but noticed no improvement. I still have one computer taking all ressources with prl_vm_app.
     
  10. FabulousUser

    FabulousUser Bit poster

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    And I also lost Internet connectivity on one of the VMs. Cool.
     
  11. John@Parallels

    John@Parallels Forum Maven

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    Please create ticket in support we investigate situation
     
  12. FabulousUser

    FabulousUser Bit poster

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    There is no really ticket to create. I think we all need a fix for the V3-V4 bugs.
     
  13. John@Parallels

    John@Parallels Forum Maven

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    FabulousUser
    We need to investigate situation to get some conclusion
    Please decide on this
     
  14. FabulousUser

    FabulousUser Bit poster

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    I have deleted the messed up VM and converted the back-up of the messed-up VM and so far it's OK.

    What is the link for the ticket?
     
  15. John@Parallels

    John@Parallels Forum Maven

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