Valid license for Parallels16 - unwanted ad for Parallels17 on every startup

Discussion in 'Account and Subscription Management' started by PatrickF16, Apr 24, 2023.

  1. PatrickF16

    PatrickF16 Bit poster


    As a Parallels customer I purchased Parallels16.
    Each time I open Parallels16, a popup "reminder" to update to Parallels17 appears. See attachement.
    So of course, I clicked it and updated the version. But thereafter I am presented with the fact, that my license is valid only for Parallels16. So I had to downgrade again.

    I guess, it's a "great marketing move" but it's annoying and costs me time and data and creates frustration.
    Why do you inform about an update that factually incurs - previously hidden - additional costs? Why can't I remove this reminder?

    So, to sum up: I have bought this product. I see an annoying banner each time I login that informs me about an hidden cost update.

    How can I set that this upselling advertisement doesn't appear anymore? I haven't found a "don't show me later" checkbox, yet.

    Thank you for your help!

    Attached Files:

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