Very annoying GCC issue with Ubuntu 22.04 and Parallel tools installation

Discussion in 'Linux Virtual Machine' started by SB_3, Feb 26, 2024.

  1. SB_3

    SB_3

    Messages:
    1
    It seems like parallels or ubuntu f'ed it up by changing the gcc version. I was unable to install the tools and got the following error:

    Started installation of Parallels Guest Tools version '19.2.1.54832'
    modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-21-generic

    sudo /media/username/Parallels Tools/installer/install-cli.sh

    Mo 26 Feb 2024 14:32:41 CET
    Start installation or upgrade of Guest Tools
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0
    You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0
    cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero'
    make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1
    make[3]: *** [/usr/src/linux-headers-6.5.0-21-generic/Makefile:2039: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2
    make[2]: *** [Makefile:234: __sub-make] Error 2
    make[1]: *** [Makefile:44: prl_tg] Error 2
    make: *** [Makefile.kmods:54: compile] Error 2
    Error: could not build kernel modules
    modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-21-generic
    modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-21-generic
    Error: failed to install Parallels Guest Tools!

    To fix the issue:

    sudo apt install --reinstall gcc-12
    sudo ln -s -f /usr/bin/gcc-12 /usr/bin/gcc
     
  2. XxUnkn0wnxX

    XxUnkn0wnxX Bit poster

    Messages:
    3
    I'm still getting issues even after following your supposed fix.
    [​IMG]
     
  3. leomonde

    leomonde Bit poster

    Messages:
    2
    Same problem here.
    Actually in my case it works with Ubuntu 22.04, it doesn't work with Ubuntu 24.04.
    Only "modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.8.0-35-generic".
    Installed and uninstalled many times, searched on google a fix, tried many suggestion on internet... nothing works... I am just loosing hours and hours.
    I believe I will stop using parallel and go to UTM, it is horrible to have a VM without shared drive and without shared copy/paste.
    Is there any other way to share clipboard and folder beside Parallel Tools?
    Something WORKING instead parallel tools? Thanks.
     
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    628
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
  5. TeunK

    TeunK Bit poster

    Messages:
    2
    Same issue here , upgrade from Open_SuSE 15.5 to 15.6 and stopped working
    Every time a guess after update parallels to the new version if parallels tools wil work ;-(
     

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