Video downloader doesn´t work on Macbook pro M4 pro

Hello,

I was wondering if someone could help me. I can´t download videos with the Video downloader of Parrallels Toolbox. I´m working with a MAcbook pro M4 pro. However, when I try download videos with an old Macbook, I can download them with the same tool. I started two days ago with this new Mac and installed Parallels Tools right away, and since the beginning I can´t download videos. I paste the link and the arrow is working like it´s downloading but nothing happens.

I appreciate the help a lot because it`s very important for me.

Sorry for my English, but it is not my first language.

Thank you very much in advance.

Best regards.

 

Make sure that your Parallels Toolbox is updated to the latest version, as compatibility issues can sometimes cause problems. Also, check your Mac's security settings to ensure that the app has permission to access the internet. If that doesn't work, try reinstalling the Toolbox.