Video overlay wasn't initialized

Discussion in 'Installation and Configuration' started by MitchM, Nov 25, 2008.

  1. MitchM

    MitchM

    Messages:
    10
    Hello,

    I've had a fairly uneventful upgrade to 4.0, but it is supposed to support video overlay. I have tried loading some security camera software, but only get a message:
    "Video Overlay wasn't initialized. So, this program will shutdown. Please retry after system reset"

    Needless to say, system resets are having no effect and I cannot find any further help by searching here or any documentation.

    Does 4.0 really support video overlay? Where can I check what the problem may be?

    Thanks,
    Mitch

    iMac 2.4 GHz 4GB RAM OSX 10.5.5
     
  2. Elric

    Elric Parallels Developers

    Messages:
    1,718
    Have you tried to Set Hardware Acceleration mode for video adapter to Full?
    It can be found under display properties: Right click on desktop -> Properties -> Settings -> Advanced -> Troubleshoot
     
  3. MitchM

    MitchM

    Messages:
    10
    Hi Elric,

    Yes, acceleration is set to full.
    I've set it to zero, restarted, set back to full, restarted, but there is no change.

    Thanks,
    Mitch
     
  4. Elric

    Elric Parallels Developers

    Messages:
    1,718
    Could you please send a problem report using menu "Help"->"Report a Problem" and post here its number?
     
  5. MitchM

    MitchM

    Messages:
    10
    Hi Elric,

    Problem report is 16234.

    Thanks,
    Mitch
     
  6. Elric

    Elric Parallels Developers

    Messages:
    1,718
    Thanks, we will investigate the issue
     
  7. serv

    serv Parallels Developers

    Messages:
    807
    Mitch,

    Is this happening in Coherence or Windowed mode? If you're already in windowed mode try one more thing:
    1. Shutdown your VM
    2. Open VM Configuration
    3. Select CPU settings
    4. Check Advanced settings checkbox at the bottom, System flags text field will show up.
    5. Type in "video.overlay_noflip=1" without quotes into System flags
    6. Click OK and start the VM
     
  8. MitchM

    MitchM

    Messages:
    10
    Hi Serv,

    Thankyou!

    That solved it. Works like a charm.

    Mitch
     
  9. MitchM

    MitchM

    Messages:
    10
    Also - it was doing this in Windowed mode.

    I still receive the same error message in Coherence mode.

    Mitch
     
  10. serv

    serv Parallels Developers

    Messages:
    807
    Mitch,

    For the record, what is the model of security camera and software that you're using?
     
  11. MitchM

    MitchM

    Messages:
    10
    Hi Serv,

    The DVR is a Pelco digital recorder DX4000, software is Pelco Remote client, Spectra cameras.

    Mitch
     
  12. jwjohnson99

    jwjohnson99 Bit Poster

    Messages:
    73
    I'm having a similar problem with TotalMedia Theater when I try to play blu ray or dvd or .iso files of the same disc. I tried the "video.overlay_noflip=1" fix suggested above, but it is not helping. I do have hardware acceleration set to full also as suggested above.
     
  13. jwjohnson99

    jwjohnson99 Bit Poster

    Messages:
    73
    I submitted a problem report # 23532.
     
  14. John@Parallels

    John@Parallels

    Messages:
    6,343
    could you please try these workarounds:
    1. Minimize hardware acceleration level in display properties.

    Right click on Desktop -> Personalize -> Display Settings -> Advanced
    Settings -> Trobleshoot tab. Put hardware acceleration level to zero.

    2. Set Color in Display Settings to 24 bit making hardware acceleration
    set to maximum.
     
  15. jwjohnson99

    jwjohnson99 Bit Poster

    Messages:
    73
    John,
    I tried both of these, but the TotalMedia Theater program crashes as soon as the .iso or blu-ray disc is accessed. I don't even get the overlay error like I do when these work arounds are not enabled. I can still play the .m2ts files directly, and that works ok (except when hardware acceleration is disabled the video stutters and jerks a lot.)
     
  16. John@Parallels

    John@Parallels

    Messages:
    6,343
    I think it is not supported
    http://www.arcsoft.com/products/totalmediatheatre/
    It requires
    NVIDIA GeForce 8500 and above, or AMD(ATI) HD2400 and above. for BlueRay playback
    # Intel Pentium EE 3.2 GHz, Intel Core Duo, or equivalent; AMD Athlon 64 or equivalent
     
  17. asdasdass

    asdasdass

    Messages:
    1
    I know that this is an old thread, but this is the only place that I found talking about this problem on the net.

    I am using Parallels 5 and have the same exact problem with Arcsoft TotalTheatre....I tried everything but the software just will not play the BD ISOs, they play fine under bootcamp, but when I run the XP under Parallels I got the error message.

    Running on Macbook Pro 13 2009 June Model, like I said, it must be a Parallels/Drivers issue because it plays fine under normal XP Boot ...

    Any suggestions?
     

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