VM crashes on MacOS 15.0(beta)

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by dibor, Jun 11, 2024.

  1. dibor

    dibor Junior Member

    Messages:
    10
    Impossible to run Windows VM on new MacOS 15.0 version. :(
    Didn't try Linux VM.
     
  2. JohnC68

    JohnC68 Bit poster

    Messages:
    8
    Running Windows 11 ARM on MacOS 15 Sequoia with zero issues all day since updating. No glitches, no freezes, no graphical artifacts etc. Seems to be fine so far.
     
  3. dibor

    dibor Junior Member

    Messages:
    10
    upload_2024-6-12_22-51-49.png

    Here MacBook Air 15 with M2 chip
    Also capture area from parallels tools doesn't work!
     
  4. LeRoi

    LeRoi Hunter

    Messages:
    116
    Running Version 15.0 Beta (24A5264n) on Parallels Desktop 19 for Mac Version 19.4.0 (54962). Mac Studio (M2 64G memory). VM is Windows 11 Canary build. No crashes, no problems, nothing out of the ordinary since MS fixed that update problem for Canary builds that recently cropped up on other insider builds. I do use 4 cores and 16G of memory as the default config for the VMs as that's the default configuration for the group I beta for. Testing is on Canary builds in an attempt to discover problems with necessary legacy Windows software.
     
  5. Pierce

    Pierce Bit poster

    Messages:
    4
    I just wanted to flag that I'm having this issue too, which is real unfortunate.

    This is the crashlog I get after failing to open Parallels Desktop Pro, which tries to autoboot Windows 11.
    Code:
    -------------------------------------
    Translated Report (Full Report Below)
    -------------------------------------
    
    Process:               prl_client_app [5465]
    Path:                  /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app
    Identifier:            com.parallels.desktop.console
    Version:               19.4.0 (54962)
    Build Info:            Parallels-54962.0~19.4.54962.0
    Code Type:             ARM-64 (Native)
    Parent Process:        launchd [1]
    User ID:               501
    
    Date/Time:             2024-06-15 15:06:50.4621 +1000
    OS Version:            macOS 15.0 (24A5264n)
    Report Version:        12
    Anonymous UUID:        6B47C476-65F8-725E-DF42-D0B8243888BA
    
    
    Time Awake Since Boot: 790 seconds
    
    System Integrity Protection: enabled
    
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    
    Exception Type:        EXC_CRASH (SIGABRT)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    
    Termination Reason:    Namespace SIGNAL, Code 6 Abort trap: 6
    Terminating Process:   prl_client_app [5465]
    
    Application Specific Information:
    abort() called
    
    
    Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                   0x18582d5e0 __pthread_kill + 8
    1   libsystem_pthread.dylib                  0x185865f70 pthread_kill + 288
    2   libsystem_c.dylib                        0x185772908 abort + 128
    3   libc++abi.dylib                          0x18581c44c abort_message + 132
    4   libc++abi.dylib                          0x18580aa40 demangling_terminate_handler() + 348
    5   libobjc.A.dylib                          0x1854b40b4 _objc_terminate() + 144
    6   libc++abi.dylib                          0x18581b710 std::__terminate(void (*)()) + 16
    7   libc++abi.dylib                          0x18581ecdc __cxxabiv1::failed_throw(__cxxabiv1::__cxa_exception*) + 88
    8   libc++abi.dylib                          0x18581ec84 __cxa_throw + 92
    9   libobjc.A.dylib                          0x1854aa634 objc_exception_throw + 436
    10  Foundation                               0x186b99398 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 288
    11  AppKit                                   0x1894ff068 -[NSToolbar _insertNewItemWithItemIdentifier:atIndex:propertyListRepresentation:notifyFlags:] + 336
    12  libPrlGui.3.dylib                        0x104e76400 0x104e58000 + 123904
    13  libPrlGui.3.dylib                        0x104e76e48 0x104e58000 + 126536
    14  prl_client_app                           0x101445cc8 0x100ef0000 + 5594312
    15  QtCore                                   0x1076aed18 QObject::event(QEvent*) + 620
    16  QtWidgets                                0x105f286a0 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 292
    17  QtWidgets                                0x105f29a4c QApplication::notify(QObject*, QEvent*) + 556
    18  QtCore                                   0x10768659c QCoreApplication::notifyInternal2(QObject*, QEvent*) + 220
    19  QtCore                                   0x107687814 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 764
    20  libqcocoa.dylib                          0x10af7b4c0 0x10af44000 + 226496
    21  libqcocoa.dylib                          0x10af7bba0 0x10af44000 + 228256
    22  CoreFoundation                           0x18594e998 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
    23  CoreFoundation                           0x18594e92c __CFRunLoopDoSource0 + 176
    24  CoreFoundation                           0x18594e6f4 __CFRunLoopDoSources0 + 344
    25  CoreFoundation                           0x18594d284 __CFRunLoopRun + 856
    26  CoreFoundation                           0x18594c8bc CFRunLoopRunSpecific + 608
    27  HIToolbox                                0x1912408b8 RunCurrentEventLoopInMode + 292
    28  HIToolbox                                0x1912466a8 ReceiveNextEventCommon + 636
    29  HIToolbox                                0x19124680c _BlockUntilNextEventMatchingListInModeWithFilter + 76
    30  AppKit                                   0x189445e5c _DPSNextEvent + 660
    31  AppKit                                   0x189d44d3c -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
    32  AppKit                                   0x189438f68 -[NSApplication run] + 480
    33  libqcocoa.dylib                          0x10af7a8d8 0x10af44000 + 223448
    34  QtCore                                   0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
    35  QtCore                                   0x107686bcc QCoreApplication::exec() + 132
    36  prl_client_app                           0x100f97008 0x100ef0000 + 684040
    37  dyld                                     0x1854e5298 start + 2876
    
    Thread 1:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 2:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 3:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 4:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                   0x18582fe7c __select + 8
    1   CoreFoundation                           0x1859755f8 __CFSocketManager + 640
    2   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    3   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 5:: skd.main
    0   libsystem_kernel.dylib                   0x18582d6f0 poll + 8
    1   QtCore                                   0x1076e3d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
    2   QtCore                                   0x1076e5c9c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1108
    3   QtCore                                   0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
    4   QtCore                                   0x1074d1b60 QThread::exec() + 136
    5   ParallelsVirtualizationSDK               0x10470baa4 0x1046fc000 + 64164
    6   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    7   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    8   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 6:: com.apple.NSEventThread
    0   libsystem_kernel.dylib                   0x185824e14 mach_msg2_trap + 8
    1   libsystem_kernel.dylib                   0x1858375b0 mach_msg2_internal + 80
    2   libsystem_kernel.dylib                   0x18582d9b8 mach_msg_overwrite + 480
    3   libsystem_kernel.dylib                   0x18582515c mach_msg + 24
    4   CoreFoundation                           0x18594eb40 __CFRunLoopServiceMachPort + 160
    5   CoreFoundation                           0x18594d3f8 __CFRunLoopRun + 1228
    6   CoreFoundation                           0x18594c8bc CFRunLoopRunSpecific + 608
    7   AppKit                                   0x18956c478 _NSEventThread + 148
    8   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    9   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 7:: CNotificationThread
    0   libsystem_kernel.dylib                   0x18582d6f0 poll + 8
    1   QtCore                                   0x1076e3d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
    2   QtCore                                   0x1076e5c9c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1108
    3   QtCore                                   0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
    4   QtCore                                   0x1074d1b60 QThread::exec() + 136
    5   ParallelsVirtualizationSDK               0x1047e82e4 0x1046fc000 + 967396
    6   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    7   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    8   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 8:: Thread (pooled)
    0   libsystem_kernel.dylib                   0x1858285ac __psynch_cvwait + 8
    1   libsystem_pthread.dylib                  0x185866894 _pthread_cond_wait + 1204
    2   QtCore                                   0x1074dad6c 0x1074b0000 + 175468
    3   QtCore                                   0x1074daa84 0x1074b0000 + 174724
    4   QtCore                                   0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
    5   QtCore                                   0x1074d6ff4 0x1074b0000 + 159732
    6   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    7   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    8   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 9:: Thread (pooled)
    0   libsystem_kernel.dylib                   0x1858285ac __psynch_cvwait + 8
    1   libsystem_pthread.dylib                  0x185866894 _pthread_cond_wait + 1204
    2   QtCore                                   0x1074dad6c 0x1074b0000 + 175468
    3   QtCore                                   0x1074daa84 0x1074b0000 + 174724
    4   QtCore                                   0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
    5   QtCore                                   0x1074d6ff4 0x1074b0000 + 159732
    6   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    7   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    8   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 10:: Thread (pooled)
    0   libsystem_kernel.dylib                   0x1858285ac __psynch_cvwait + 8
    1   libsystem_pthread.dylib                  0x185866894 _pthread_cond_wait + 1204
    2   QtCore                                   0x1074dad6c 0x1074b0000 + 175468
    3   QtCore                                   0x1074daa84 0x1074b0000 + 174724
    4   QtCore                                   0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
    5   QtCore                                   0x1074d6ff4 0x1074b0000 + 159732
    6   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    7   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    8   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 11:: Thread (pooled)
    0   libsystem_kernel.dylib                   0x1858285ac __psynch_cvwait + 8
    1   libsystem_pthread.dylib                  0x185866894 _pthread_cond_wait + 1204
    2   QtCore                                   0x1074dad6c 0x1074b0000 + 175468
    3   QtCore                                   0x1074daa84 0x1074b0000 + 174724
    4   QtCore                                   0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
    5   QtCore                                   0x1074d6ff4 0x1074b0000 + 159732
    6   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    7   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    8   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 12:: iosvc.sockcli
    0   libsystem_kernel.dylib                   0x18582d6f0 poll + 8
    1   ParallelsVirtualizationSDK               0x104ae8904 0x1046fc000 + 4114692
    2   ParallelsVirtualizationSDK               0x104af4450 0x1046fc000 + 4162640
    3   ParallelsVirtualizationSDK               0x104af0728 0x1046fc000 + 4146984
    4   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    5   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    6   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 13:: IOService::SocketWriteThread
    0   libsystem_kernel.dylib                   0x1858285ac __psynch_cvwait + 8
    1   libsystem_pthread.dylib                  0x185866894 _pthread_cond_wait + 1204
    2   QtCore                                   0x1074dad6c 0x1074b0000 + 175468
    3   QtCore                                   0x1074daa84 0x1074b0000 + 174724
    4   QtCore                                   0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
    5   QtCore                                   0x1074da958 QWaitCondition::wait(QMutex*, unsigned long) + 64
    6   ParallelsVirtualizationSDK               0x104af8a84 0x1046fc000 + 4180612
    7   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    8   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    9   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 14:: QNetworkAccessManager thread
    0   libsystem_kernel.dylib                   0x18582d6f0 poll + 8
    1   QtCore                                   0x1076e3c54 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 152
    2   QtCore                                   0x1076e5c9c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1108
    3   QtCore                                   0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
    4   QtCore                                   0x1074d1b60 QThread::exec() + 136
    5   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    6   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    7   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 15:: Thread (pooled)
    0   libsystem_kernel.dylib                   0x1858285ac __psynch_cvwait + 8
    1   libsystem_pthread.dylib                  0x185866894 _pthread_cond_wait + 1204
    2   QtCore                                   0x1074dad6c 0x1074b0000 + 175468
    3   QtCore                                   0x1074daa84 0x1074b0000 + 174724
    4   QtCore                                   0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
    5   QtCore                                   0x1074d6ff4 0x1074b0000 + 159732
    6   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    7   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    8   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 16:: thr.handle
    0   libsystem_kernel.dylib                   0x18582fe7c __select + 8
    1   prl_client_app                           0x1016c86f8 0x100ef0000 + 8226552
    2   prl_client_app                           0x1017443d4 0x100ef0000 + 8733652
    3   prl_client_app                           0x1017438d8 0x100ef0000 + 8730840
    4   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    5   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 17:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 18:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 19:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 20:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 21:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 22:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 23:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 24:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 25:
    0   libsystem_pthread.dylib                  0x1858610e8 start_wqthread + 0
    
    Thread 26:: QQmlThread
    0   libsystem_kernel.dylib                   0x18582d6f0 poll + 8
    1   QtCore                                   0x1076e3d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
    2   QtCore                                   0x1076e5c9c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1108
    3   QtCore                                   0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
    4   QtCore                                   0x1074d1b60 QThread::exec() + 136
    5   QtQml                                    0x105c4f3a0 0x1059e4000 + 2536352
    6   QtCore                                   0x1074d2b24 0x1074b0000 + 142116
    7   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    8   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    Thread 27:: M_ a41d92934ff0fb21 2024-06-15 15:06:50.457
    0   libsystem_kernel.dylib                   0x185824e14 mach_msg2_trap + 8
    1   libsystem_kernel.dylib                   0x1858375b0 mach_msg2_internal + 80
    2   libsystem_kernel.dylib                   0x185854404 thread_suspend + 108
    3   HIServices                               0x18c53ecac SOME_OTHER_THREAD_SWALLOWED_AT_LEAST_ONE_EXCEPTION_AND_NAME_OF_THIS_THREAD_CONTAINS_HINTS() + 20
    4   HIServices                               0x18c53ec98 invocation function for block in WillSwallowException(NSString*) + 24
    5   Foundation                               0x186adf218 __NSThread__start__ + 724
    6   libsystem_pthread.dylib                  0x1858662e4 _pthread_start + 136
    7   libsystem_pthread.dylib                  0x1858610fc thread_start + 8
    
    
    Thread 0 crashed with ARM Thread State (64-bit):
        x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
        x4: 0x0000000185820e1b   x5: 0x000000016ef0cb60   x6: 0x000000000000006e   x7: 0x0000000000000000
        x8: 0xfeda76286e20064d   x9: 0xfeda7629848d3d0d  x10: 0x0000000000000051  x11: 0x000000000000000b
       x12: 0x000000000000000b  x13: 0x0000000185d2694a  x14: 0x00000000001ff800  x15: 0x00000000000007fb
       x16: 0x0000000000000148  x17: 0x00000001f2cc2ad0  x18: 0x0000000000000000  x19: 0x0000000000000006
       x20: 0x0000000000000103  x21: 0x00000001eaad3c20  x22: 0x00000001e89fc000  x23: 0x00000001ebced9f8
       x24: 0x0000600001b69e60  x25: 0x0000600002b398a0  x26: 0x0000000000000002  x27: 0x000000013a29b950
       x28: 0x0000000000000001   fp: 0x000000016ef0cad0   lr: 0x0000000185865f70
        sp: 0x000000016ef0cab0   pc: 0x000000018582d5e0 cpsr: 0x40001000
       far: 0x0000000000000000  esr: 0x56000080  Address size fault
    
    Binary Images:
           0x118a44000 -        0x118aabfff com.apple.AppleMetalOpenGLRenderer (1.0) <d3675760-fd03-3e42-9ea5-856e72c6e56d> /System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/MacOS/AppleMetalOpenGLRenderer
           0x10f000000 -        0x10f007fff libqtquick2plugin.dylib (*) <c9f5739a-65c2-341d-9ed2-3342635512fc> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/quick/libqtquick2plugin.dylib
           0x10fce4000 -        0x10fceffff org.qt-project.QtQmlWorkerScript (5.15.1) <026108b9-4944-37b5-a326-d164b083b97a> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQmlWorkerScript.framework/Versions/5/QtQmlWorkerScript
           0x10f07c000 -        0x10f07ffff com.apple.icloud.drive.fileprovider.override (1.0) <c20e2373-959d-31af-8c43-c4236b5f5827> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/iCloudDriveFileProviderOverride.bundle/Contents/MacOS/iCloudDriveFileProviderOverride
           0x10f164000 -        0x10f183fff com.apple.findersync.fileprovideroverride.FinderSyncCollaborationFileProviderOverride (15.0) <3f190a6a-20a9-308b-890c-205d97765349> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/FinderSyncCollaborationFileProviderOverride.bundle/Contents/MacOS/FinderSyncCollaborationFileProviderOverride
           0x10f064000 -        0x10f06bfff com.apple.FileProviderOverride (2661.0.0.0.5) <210a1421-41bb-3a53-8b73-ca483bd14b85> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/FileProviderOverride.bundle/Contents/MacOS/FileProviderOverride
           0x10f0a4000 -        0x10f0c3fff com.apple.security.csparser (3.0) <fcfd76c1-2022-3255-bd52-61aefcc89eb7> /System/Library/Frameworks/Security.framework/Versions/A/PlugIns/csparser.bundle/Contents/MacOS/csparser
           0x10cc80000 -        0x10ccdbfff libqtiff.dylib (*) <a4644885-c832-3452-acba-78924be6ea33> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqtiff.dylib
           0x10c6c8000 -        0x10c6cffff libqsvg.dylib (*) <d38696e6-0881-37d5-b258-333d54558a3e> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqsvg.dylib
           0x10c678000 -        0x10c6b3fff libqjpeg.dylib (*) <86f3de12-7286-3470-9ce1-4329c7161d3b> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqjpeg.dylib
           0x107488000 -        0x10748ffff libqgif.dylib (*) <c8607b23-11eb-304c-ab63-d0a9c2187989> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqgif.dylib
           0x10f2e8000 -        0x10fa07fff com.apple.AGXMetalG14X (320.13.8) <52138970-088e-3a56-995e-fb8538bee63a> /System/Library/Extensions/AGXMetalG14X.bundle/Contents/MacOS/AGXMetalG14X
           0x1073d4000 -        0x1073dffff libobjc-trampolines.dylib (*) <216174df-31e7-393a-831e-9165e3d1e385> /usr/lib/libobjc-trampolines.dylib
           0x107418000 -        0x10743bfff libqmacstyle.dylib (*) <18fcdb07-d39b-3bc8-a5c7-de4bb9f081c9> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/styles/libqmacstyle.dylib
           0x10af44000 -        0x10afe7fff libqcocoa.dylib (*) <fc3b51c6-0464-3989-b891-05371d67347c> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/platforms/libqcocoa.dylib
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           0x103728000 -        0x103773fff libPrlSdkCommunication.1.dylib (*) <fc97a09e-fa7f-3618-8a47-49177f8a4adc> /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlSdkCommunication.1.dylib
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    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
    
    VM Region Summary:
    ReadOnly portion of Libraries: Total=1.6G resident=0K(0%) swapped_out_or_unallocated=1.6G(100%)
    Writable regions: Total=1.7G written=707K(0%) resident=707K(0%) swapped_out=0K(0%) unallocated=1.7G(100%)
    
                                    VIRTUAL   REGION
    REGION TYPE                        SIZE    COUNT (non-coalesced)
    ===========                     =======  =======
    Accelerate framework               128K        1
    Activity Tracing                   256K        1
    CG image                           240K       10
    ColorSync                          560K       27
    CoreAnimation                     1344K       70
    CoreGraphics                        48K        3
    CoreServices                       624K        2
    CoreUI image data                 1616K       12
    Foundation                          16K        1
    JS VM Gigacage                    4096K        1
    JS VM Isolated Heap               4384K        4
    JS VM Isolated Heap (reserved)    2016K        1         reserved VM address space (unallocated)
    Kernel Alloc Once                   32K        1
    MALLOC                             1.6G       66
    MALLOC guard page                  192K       12
    Memory Tag 244                      16K        1
    OpenGL GLSL                        256K        3
    STACK GUARD                       56.4M       28
    Stack                             31.0M       28
    VM_ALLOCATE                        432K       26
    __AUTH                            4618K      622
    __AUTH_CONST                      66.8M      868
    __CTF                               824        1
    __DATA                            23.3M      887
    __DATA_CONST                      24.5M      908
    __DATA_DIRTY                      2876K      322
    __FONT_DATA                        2352        1
    __GLSLBUILTINS                    5174K        1
    __INFO_FILTER                         8        1
    __LINKEDIT                       594.9M       37
    __OBJC_RW                         2339K        1
    __TEXT                             1.0G      926
    __TPRO_CONST                       272K        2
    mapped file                      229.3M       96
    owned unmapped memory              848K        1
    page table in kernel               707K        1
    shared memory                     1600K       26
    ===========                     =======  =======
    TOTAL                              3.7G     4999
    TOTAL, minus reserved VM space     3.7G     4999
    
    
    
    -----------
    Full Report
    -----------
    
    {"app_name":"prl_client_app","timestamp":"2024-06-15 15:06:50.00 +1000","app_version":"19.4.0","slice_uuid":"c2040ebb-28a9-3a01-90ab-9fd228ccbd2f","build_version":"54962","platform":1,"bundleID":"com.parallels.desktop.console","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A5264n)","roots_installed":0,"name":"prl_client_app","incident_id":"28CD581F-EF8B-4F02-94FC-8045C2B981BA"}
    {
      "uptime" : 790,
      "procRole" : "Foreground",
      "version" : 2,
      "userID" : 501,
      "deployVersion" : 210,
      "modelCode" : "Mac14,6",
      "coalitionID" : 1844,
      "osVersion" : {
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        "build" : "24A5264n",
        "releaseType" : "User"
      },
      "captureTime" : "2024-06-15 15:06:50.4621 +1000",
      "codeSigningMonitor" : 1,
      "incident" : "28CD581F-EF8B-4F02-94FC-8045C2B981BA",
      "pid" : 5465,
      "translated" : false,
      "cpuType" : "ARM-64",
      "roots_installed" : 0,
      "bug_type" : "309",
      "procLaunch" : "2024-06-15 15:06:47.8855 +1000",
      "procStartAbsTime" : 18953560738,
      "procExitAbsTime" : 19015297973,
      "procName" : "prl_client_app",
      "procPath" : "\/Applications\/Parallels Desktop.app\/Contents\/MacOS\/prl_client_app",
      "bundleInfo" : {"CFBundleShortVersionString":"19.4.0","CFBundleVersion":"54962","CFBundleIdentifier":"com.parallels.desktop.console"},
      "buildInfo" : {"ProjectName":"Parallels","SourceVersion":"54962.0","BuildVersion":"19.4.54962.0"},
      "storeInfo" : {"deviceIdentifierForVendor":"6A1A24B5-DE3E-5CBE-8904-F923700FF584","thirdParty":true},
      "parentProc" : "launchd",
      "parentPid" : 1,
      "coalitionName" : "com.parallels.desktop.console",
      "crashReporterKey" : "6B47C476-65F8-725E-DF42-D0B8243888BA",
      "codeSigningID" : "com.parallels.desktop.console",
      "codeSigningTeamID" : "4C6364ACXT",
      "codeSigningFlags" : 570503937,
      "codeSigningValidationCategory" : 6,
      "codeSigningTrustLevel" : 4294967295,
      "instructionByteStream" : {"beforePC":"fyMD1f17v6n9AwCRcuD\/l78DAJH9e8Go\/w9f1sADX9YQKYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkWfg\/5e\/AwCR\/XvBqP8PX9bAA1\/WcAqA0g=="},
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      "termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"prl_client_app","byPid":5465},
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    Model: Mac14,6, BootROM 11881.0.80.0.2, proc 12:8:4 processors, 64 GB, SMC
    Graphics: Apple M2 Max, Apple M2 Max, Built-In
    Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
    Memory Module: LPDDR5, Hynix
    AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: May  9 2024 01:30:57 version 23.10.855.0.41.51.152 FWID 01-44355f7a
    IO80211_driverkit-1302.55 "IO80211_driverkit-1302.55" May 30 2024 20:56:50
    AirPort:
    Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    USB Device: USB31Bus
    USB Device: USB31Bus
    USB Device: USB31Bus
    Thunderbolt Bus: MacBook Pro, Apple Inc.
    Thunderbolt Bus: MacBook Pro, Apple Inc.
    Thunderbolt Bus: MacBook Pro, Apple Inc.
    
     
  6. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    545
    Hello,
    For us to further assist you, kindly provide us with the below information:
    1. The crash report.
    2.1 Kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.

    If you are unable to collect the report as per above, please follow the below:
    2.2. Download Parallels Desktop 19 from the following link: https://download.parallels.com/desktop/v19/19.4.0-54962/ParallelsDesktop-19.4.0-54962.dmg
    2.3. Double-click on the downloaded dmg file mount to it into Finder.
    2.4. Launch Terminal ( Finder > Applications > Utilities > Terminal).
    2.5. Execute the following command:
    /Volumes/Parallels\ Desktop\ 19/Parallels\ Desktop.app/Contents/MacOS/prlsrvctl problem-report --send --stand-alone
    2.6. Wait for the Technical Report to be generated.
    2.7. Reply us back with 9-digit Technical Report ID.
    Thank you.
     
  7. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    545
    Hello,
    For us to further assist you, kindly provide us with the below information:
    1.1 Kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.

    If you are unable to collect the report as per above, please follow the below:
    1.2. Download Parallels Desktop 19 from the following link: https://download.parallels.com/desktop/v19/19.4.0-54962/ParallelsDesktop-19.4.0-54962.dmg
    1.3. Double-click on the downloaded dmg file mount to it into Finder.
    1.4. Launch Terminal ( Finder > Applications > Utilities > Terminal).
    1.5. Execute the following command:
    /Volumes/Parallels\ Desktop\ 19/Parallels\ Desktop.app/Contents/MacOS/prlsrvctl problem-report --send --stand-alone
    1.6. Wait for the Technical Report to be generated.
    1.7. Reply us back with 9-digit Technical Report ID.
    Thank you.
     
  8. Pierce

    Pierce Bit poster

    Messages:
    4
    462865123
     
  9. Pierce

    Pierce Bit poster

    Messages:
    4
    Unrelated to the issue, the reporting tool also mentions this;

    Code:
    2024-06-19 21:37:15.785 prlsrvctl[32788:1645290] WARNING: AVCaptureDeviceTypeExternal is deprecated for Continuity Cameras. Please use AVCaptureDeviceTypeContinuityCamera and add NSCameraUseContinuityCameraDeviceType to your Info.plist.
     
  10. dibor

    dibor Junior Member

    Messages:
    10
    463276819
     

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