VM in a "stopping state"

Discussion in 'General Questions' started by Bossone, Feb 12, 2011.

  1. ALLANL

    ALLANL

    Messages:
    6
    Where

    And where, please, is the "VM list"?
     
  2. ALLANL

    ALLANL

    Messages:
    6
    Incidentally, I am having this issue although I am not using Boot Camp, but only a virtual machine. Any help with this would be appreciated.
     
  3. Stuw

    Stuw Parallels Developers

    Messages:
    296
    ALLANL,

    please describe you problem mode detailed (bootcamp and non-botcamp VMs are differ), send problem report (Help->Report a problem) and post report id.

    Thanks.
     
  4. ALLANL

    ALLANL

    Messages:
    6
    Thanks, Stuw. I sent a problem report. The problem id is 12402962. I also made a support request. The support code is 56798-90221.
    Any help will be appreciated; I'm locked out now of things that I would like to be able to get to for budgeting and taxes.
    Allan L.
     
  5. Stuw

    Stuw Parallels Developers

    Messages:
    296
    ALLANL,

    could you please resend a problem report. 12402962 doesn't contain logs and it's marked as statistic report.

    Thanks
     
  6. ALLANL

    ALLANL

    Messages:
    6
    Problem Report 12413168 sent

    Thank you, Stuw. I sent another problem report, ID number 12413168.
    Allan L.
     
  7. Stuw

    Stuw Parallels Developers

    Messages:
    296
    Thanks, new report is ok. I will investigate your problem.

    Did you try to reboot your host? How often this problem occurs?
     
    Last edited: Jan 20, 2012
  8. DjHack1639

    DjHack1639

    Messages:
    6
    This fix worked for me. This really should get made into an FAQ or KB article to help others who get into this situation. It took me nearly an hour of searching and troubleshooting to find this thread with the solution. It should also get fixed in a future build to prevent the possibility of this error.
     
  9. YogeshKK

    YogeshKK

    Messages:
    2
    Sorry, I am new to this. I cannot find anything related to VM, neither the config.pvs. I only have a parallels Desktop App.

    Please explain where I can find the config.pvs . If I make a search for this there is nothing, so I guess it must be bundled somewhere (and I have to do the show content thing) to find it. But what and where? Please help. I really need to get my windows working again urgently.

    Thank you
     
  10. Stuw

    Stuw Parallels Developers

    Messages:
    296
    YogeshKK,

    Make right click on VM in VM list (in Parallels Dektop) and choose "Show in Finder". Then right click on the VM bundle (in Finder) and choose "Show package contents". config.pvs is inside VM bundle.
     
  11. YogeshKK

    YogeshKK

    Messages:
    2
    Thanks Stuw!

    you made my day! it worked.

    Happy camper again .....
     
  12. MidvalleyU

    MidvalleyU

    Messages:
    3
    parallels 1498050 report is in stopping mode only...help
     
  13. MidvalleyU

    MidvalleyU

    Messages:
    3
    Please click one of the Quick Reply icons in the posts above to activate Quick Reply.
     
  14. MidvalleyU

    MidvalleyU

    Messages:
    3
    NO Help?

    Need to work and it is good at all that i am not abel to get any info from you guys.
    it is a simlpe parallels desktop 7 that will help me work and it is not working at all.
    no emails or reply.....?
     
  15. Stuw

    Stuw Parallels Developers

    Messages:
    296
    Hi

    Problem report with id 1498050 is from Parallels Desktop 5 (5.0.9220.531002). Could you please reinstall parallels desktop 7 and try your case once again ?
     
  16. MacPRO2

    MacPRO2

    Messages:
    1
    My problem is same with YogeshKK ! Go to "Show Package" but here not there config.pvs or pro_vm_app ! ID 416
    What to do ?
     
  17. Stuw

    Stuw Parallels Developers

    Messages:
    296
    Hi

    Please send us a problem report (Help -> Report a Problem).
    Btw, what is "ID 416" ?
     
  18. zesta Jakarta

    zesta Jakarta

    Messages:
    1

    hello sir.
    i'd found config.pvs , can guide me step by step how to ? -> edit VM's config.pvs and set SafeMode (and UndoDisks, if it's value is 1) value to 0.
    <UndoDisks>0</UndoDisks>
    <SafeMode>0</SafeMode>

    i'd sent a problem report with the ID number 23502911 for your further references.

    p/s : for those who still didn't know to find config.pvs i found another way which is right click on " my boot camp " press show original ("My Boot Camp.pvm " will come out), n then right click on "My Boot Camp.pvm", click "show package contents", n then there we go config.pvs
     
    Last edited: Mar 26, 2013
  19. Stuw

    Stuw Parallels Developers

    Messages:
    296
    Right click on config.pvs -> Open With -> TextEdit, then replace incorrect values and save changes.
     

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