waiting for activation key

Discussion in 'General Questions' started by delaneyrm, Nov 18, 2011.

  1. delaneyrm

    delaneyrm Junior Member

    Messages:
    11
    Over an hour ago I received an email confirming my purchase of the upgrade to Parallels 7 for the Mac. Yet I still have not received the activation key. How long should this take? How do I contact Parallels without having to pay a support fee?

    Bob
     
  2. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    97
    Hello,

    As I can see your order for Parallels Desktop has been successfully completed.

    In the future you might submit a free support request at

    http://www.parallels.com/support/request/

    Please make sure you choose "Customer Service and Licensing" category.
     

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