Wanted to update current subscription, instead it created new "parallel" subscription.

Discussion in 'Account and Subscription Management' started by Pauhana658, Jan 19, 2015.

  1. Pauhana658

    Pauhana658 Junior Member

    I just got the MacHeist bundle that included Parallels Access (1 year subscription). I figured that I could simply add the year to my current subscription. After some rather involved searching and following links, I found where I could enter the subscription code. However, it seems to have created a new 1-year subscription rather than added the year to my current subscription. I don't need two subscriptions, particularly when their subscription periods overlap. How do I merge the two subscriptions, i.e., add that extra year to my current subscription?


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