When accessing remotely, Host screen is active - why not blank?

Discussion in 'General Questions' started by EricA1, Oct 13, 2015.

  1. EricA1

    EricA1 Bit poster

    Messages:
    2
    When I am using Parallels Access from home, my computer at the office shows everything I am doing remotely. Isn't there a way that Parallels can blank the screen at the office while I am using it remotely?
     
  2. Hi please use the following steps:
    1. Start Parallels Access on your computer and login in account
    2. Then click on "Advanced" tab and choose "Lock this computer when working remotely".
     
  3. EricA1

    EricA1 Bit poster

    Messages:
    2
    I've tried that and I get the message after I remote in that "Your computer has been disconnected because it is being used locally",
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi, We have released the latest build for Parallels Access. Please uninstall Parallels Access and then reinstall on both remote device and iPad and let us know how it works. Thanks!
     

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