Where can I ask for a refund?

Discussion in 'Account and Subscription Management' started by JoseR7, Sep 20, 2018.

  1. JoseR7

    JoseR7 Bit poster


    I bought a subscription because I needed to use windows for a project last year. The project was finished and I forgot to cancel the subscription. I am not using parallels anymore but today I got an email saying that they had charged me €82.64 for a renewal of the subscription. I tried to file a ticket but there is no such option in the website (it just keeps referring me to a FAQ).
    Is it possible to contact someone from either parallels or cleverbridge so that I can ask for a refund?

    Thanks in advance.
  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Hello JoseR7. Apologies for the delayed response. We do see that the renewal was refunded and the subscription canceled.

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