when I try to check for upgrade it does not show up do I need to go to download and down load the DMG package and install it?
please start a new thread describing the problem with all the details or link to the other thread if it already exists I run a paperless office - not even fax - so have not connected a printer for years - so I cannot help Hugh W
After seeing several threads regarding problems with 4560, I binned the dmg without installing. My printer problems may have sorted themselves out. This afternoon I tried printing from a non-existent printer listed as the default from Word, and was successful. Should there be further problems, I'll start a new thread. Thank you.