Where to submit bug report? Esoteric bug in PD5

Discussion in 'General Questions' started by Pummers, Jan 23, 2010.

  1. Pummers

    Pummers Bit poster

    Messages:
    1
    Hi there,

    I'm using PD5 on a trial license so I'm not sure where to submit a bug report.

    There is a kernel panic when starting/running a Windows XP VM in PD5 while running the Mac version of the game "City of Heroes" under a 64-bit kernel of Snow Leopard.

    The panic comes from "prl_vm_app".

    Note that this panic only happens when all of the above conditions are met. It does not happen in Snow Leopard when booting in 32-bit kernel mode.

    I'm not certain if using a different OS VM will force a KP in 64-bit mode Snow Leopard. Note that this is NOT running the game "City of Heroes" in the VM, but running the Cider/transgaming client in Mac OS X directly.

    Everything is patched and up to date so it is PD5 build 9310 (same error with version before it), 10.6.2 (all patches applied), and latest version of City of Heroes. VM is Windows XP Pro SP3 (all patches applied), 32 bit version.

    Hardware is Mac Pro 2008 8-core 2.8GHz, 32GB RAM, 4x250GB RAID. VM was also transferred to a 2007 iMac on PD5 and tested good as well. Different configurations of RAM were test and Hard disk was cloned and tested. Kernel Panic was observed only in 64-bit EFI Kernel while running XP VM on PD5 while City of Heroes Mac was running.

    Since City of Heroes is a Cider port of a Windows application from Transgaming, if anyone has a game like Eve Online for Mac this bug may be reproducible under those conditions as well. If anyone can test and confirm the City of Heroes conflict and/or Eve Online that would be great as another data point.

    Note that I haven't had the time to load up a vanilla Snow Leopard install so there remains the possibility that other kexts are interfering with Parallels in these circumstances. I do have VMware fusion 3.0 installed as well and Little Snitch and Hardware Monitor which show up as loaded kexts.
     

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