Why do I have a Request for Registration of Registered Product?

Discussion in 'Installation and Configuration in Windows and Linux' started by SCUser, Feb 18, 2008.

  1. SCUser

    SCUser Junior Member

    Messages:
    15
    I have had a licensed, registered copy of Parallels for several months now. When I request an update, it asks me to register my product.

    The registration asks me for my activation key. Now, I have my key here somewhere, but why do I need to find it and re-register?

    Is this action caused by something I have done, or failed to do?

    I do not see my name on the About Parallels. It says I have an active copy but does not contain my name. I have updated the product at least one time before.

    Please advise.
     
  2. Alicia

    Alicia Parallels Team

    Messages:
    683
    Hello,

    could you please send me the e-mail address that you used for registration your product via PM (Private Message)?
     
  3. pbeasi

    pbeasi Bit poster

    Messages:
    1
    Same thing happened to me today. I just searched for my code and re-registered it.
     

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