Why is it impossible to reach you people?

Discussion in 'Account and Subscription Management' started by SteveC28, Aug 2, 2021.

  1. SteveC28

    SteveC28 Bit Poster

    I have a "permanent" license for p12, which was working fine until the latest Mac OS upgrade. I have a license question on how to bring that particular permanent license to the current version and use the permanent license key instead of the new one created when I installed v15.

    One should not have to spend as much time as I've invested in trying to remain your customer.
    Last edited by a moderator: Aug 2, 2021
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Hello, please sorry for the delay in response?
    Could you share your macOS and Parallels Desktop version please?
    Are you running Parallels Desktop 12?

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