Win 7/8 - unable to control+click when remapping control -> command

Discussion in 'Windows Virtual Machine' started by brianyoun, Dec 31, 2012.

  1. brianyoun

    brianyoun Bit poster

    Messages:
    2
    Running Parallels 8.0.18354-823166, OS X 10.8.2

    Wondering if anyone else is running into this.

    Since upgrading to 18354, I am unable to get control + click (to select multiple items) to work in either Windows 7 (HP) or Windows 8 Pro. This was working fine in 8.0.18314 (and works fine if I revert to that version).

    However this is ONLY the case when I remap the control key to COMMAND (i.e., I am holding the physical command key to emulate the control key in windows). If I remap control to another key (such as left shift), selecting multiple items works fine, but not when I remap control to command.

    To add to this, control+click seems to work if I hold down BOTH command keys and then click (again, this is with control remapped to command), but NOT if I only hold down one of the two command keys.

    In preferences:
    "Send system shortcuts" is set to "Always", and the mouse shortcuts have been disabled (unchecked).

    I've tried this on two different computers to no avail. For now I have to revert to 18354.

    If this is a bug, certainly hoping it gets fixed in the next revision.
     
    Last edited: Dec 31, 2012
  2. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    617
    Hi brianyoun,
    Please submit the problem report from Help --> Report the Problem and post the ID here.
     
  3. brianyoun

    brianyoun Bit poster

    Messages:
    2
    21047254

    Here is the support ID:

    21047254
     
  4. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    617
    Hi there,

    I submitted this issue to development and they are working on a fix. Stay tunes and keep your Parallels Desktop updated - the problem should be gone in one of upcoming Parallels Desktop releases.

    Thank you for letting us know about it!
     

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