Windows 10 installation is hung

Discussion in 'Installation and Configuration of Parallels Desktop' started by GeorgeD1, Aug 19, 2016.

  1. GeorgeD1

    GeorgeD1 Bit poster

    Messages:
    2
    I successfully installed Windows 10 within Parallels on my Mac Book Air. Bought a second copy of W10 and Parallels 11 (subscription) for my wife's Mac Book Pro. The installation is "hung" in the Parallels Wizard at a Shell> command. Going nowhere. What to do now?
     
    GeorgeD1, Aug 19, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello GeorgeD1, please share a screenshot with us to help on this. Thanks
     
    PaulChristopher@Parallels, Aug 19, 2016
    #2
  3. GeorgeD1

    GeorgeD1 Bit poster

    Messages:
    2
    This just got resolved a short time ago. I have learned that the virtual machine being created probably entered into an EFI boot process. I'm new to Parallels, and reached out to the Forum first (where I've been reading). Dawned on me I should open a support ticket. Through that process David Arjun suggested following the procedure in http://kb.parallels.com/122735. I didn't have a VM yet, so the procedure wasn't an exact fit, but when I stopped and started the Parallels Desktop, restarting the VM build process, all proceeded normally.
     
    GeorgeD1, Aug 19, 2016
    #3
  4. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    416
    Great! Feel free to reach us for further assistance
     
    Guna@Parallels, Aug 19, 2016
    #4

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