Windows 10 Start Screen grey

Discussion in 'Windows Virtual Machine' started by JimmyC1, Sep 12, 2015.

  1. JimmyC1

    JimmyC1 Bit poster

    Messages:
    5
    Hi,
    when I use Windows 10 in coherence mode, the start screen display grey background color instead of my Mac wallpaper or at least the wallpaper that is configured in Windows 10. When I was in Windows 8.1, that was working very good. Since I updated, it's gone, sometime light grey, sometime dark grey. Unfortunately, this trouble the experience.

    Is a way to have a workaround for this problem ?

    Thank

    Jim
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Please add more Graphics memory to your Windows VM and check the issue.
     
  3. JimmyC1

    JimmyC1 Bit poster

    Messages:
    5
    Hi,
    I increase my graphic memory to 2 GB from 1 GB and VM memory to 4 GB from 2 GB. When I started the vm for the first time, the start screen in coherence mode was showing the wallpaper but after changing settings in Windows and rebooted couple of times, the grey color is back very fast. I reinstalled parralels tools, rebooted and shut down without any benefits for this issue.
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    @JimmyC1 Could you plz tell me what version of Parallels Desktop are you using on your Mac? please create a Problem Report for the virtual machine as described here http://kb.parallels.com/9058 and provide us with the Problem Report ID.
     
  5. JimmyC1

    JimmyC1 Bit poster

    Messages:
    5
    I did a problem report and I run Parallels 11.0.1 31277.
    Thanks for your help!
     
  6. JimmyC1

    JimmyC1 Bit poster

    Messages:
    5
    Hi,
    I notice that the last update bring randomly the windows 10 wallpaper, not my mac and not all the time. So very little progress.
     

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