Windows 7 System Clock changes by 1 hour after reboot then corrects

Discussion in 'Windows Virtual Machine' started by Z.N, Apr 8, 2015.

  1. Z.N

    Z.N Bit poster

    Messages:
    1
    Host: Mac OS X Yosemite
    Guest: Windows 7 Enterprise SP1
    Parallels Desktop 10 v10.2.0

    I noticed this issue right after the daylight savings time took effect on 03/08. There are actually 2 things happening
    Issue:
    1. Whenever I reboot the Windows 7, somewhere during the restart process the clock goes back for 1 hour then as soon as it has started back up it is adjusted back to the correct time. Here is what my event viewer > Windows Logs > System looks like (filtered for Kernel-General and Kernel-Power):
    Date and Time EventID Source Keywords Message
    04/08/15 3:40:53 PM 1 Kernel-General Time (The system time has changed to 2015-04-08T22:40:53.000000000Z from 2015-04-08T21:40:52.742800000Z.)
    04/08/15 2:39:31 PM 12 Kernel-General (The operating system started at system time 2015-04-08T21:39:31.359600000Z.)
    04/08/15 3:39:25 PM 13 Kernel-General (The operating system is shutting down at system time 2015-04-08T22:39:25.546000000Z.)
    04/08/15 3:39:25 PM 109 Kernel-Power (4) (The kernel power manager has initiated a shutdown transition.)

    2. There are entries in the event viewer about 1 hour apart (sometimes more frequently) where the system time changes by 1 hour i.e.
    04/07/15 3:18:17 PM 1 Kernel-General Time (The system time has changed to 2015-04-08T22:18:17.000000000Z from 2015-04-08T21:18:17.463400000Z)
    04/07/15 2:16:55 PM 1 Kernel-General Time (The system time has changed to 2015-04-08T21:16:55.500000000Z from 2015-04-08T22:16:56.031000000Z)
    04/07/15 2:17:18 PM 1 Kernel-General Time (The system time has changed to 2015-04-08T21:17:18.000000000Z from 2015-04-08T20:17:18.540600000Z)
    04/07/15 1:24:24 PM 1 Kernel-General Time (The system time has changed to 2015-04-08T20:24:24.000000000Z from 2015-04-08T19:24:24.246600000Z.)

    Notice it changes by 1 hour behind or ahead, before DST change 03/08/15 there are entries but adjusting minutes and seconds not hours.
    Has anyone noticed this odd behavior?

    Tried:
    - Verified that the Correct timezone is selected (UTC-08:00) Pacific Time even changed timezones.
    - Disabled "Automatically adjust clock for DST" in Date and Time settings
    - Parallels > Configuration > Options > Advanced > Time : Do not sync and Sync from OS X
    - Replicated issue on a clean installation of Win 7 on Parallels

    Thank you in advance!

    Zeke
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi Z.N,
    Please reinstall Parallels Tools as suggested in http://kb.parallels.com/4841 and then follow the steps mentioned below:

    1.Update KB2998527 package using this Microsoft Support article
    2.Set the correct time zone in Windows:
    Control Panel > Change the time zone
    3.Restart Windows and check the issue.
    If the issue still persists please reinstall Parallels Tools:
    Go to Actions > Reinstall Parallels Tools
    Make sure that you have set the correct Time zone in Windows.
    Restart Windows.
     

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