Windows activation state = not active after Parallels installation

Discussion in 'Installation and Configuration' started by Juliettev, Jan 26, 2022.

  1. Juliettev

    Juliettev Bit Poster

    Messages:
    2
    Hi Parallels forum,
    I recently installed Parallels Desktop 17 Pro which is working fine by the looks of it. However, it keeps on saying in the bottom right corner of the desktop that I need to Activate Windows 'Go to Settings to activate Windows'.
    In settings, I get the error: Windows reported that no product key was found on your device. Error code: 0xC004F213. Did I accidentally remove a product key after installation of Parallels?
    Please let me know how I would need to activate Windows. Thank you in advance
     
    Juliettev, Jan 26, 2022
    #1
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    872
    Hi, we would like to clarify that Windows doesn't come with Parallels Desktop. Kindly purchase Windows activation key separately from Microsoft.
     
    DebasmitaM@Parallels, Jan 27, 2022
    #2
  3. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    872
    Hi, we would like to clarify that Windows doesn't come with Parallels Desktop. Kindly purchase Windows activation key separately from Microsoft and activate it.
     
    DebasmitaM@Parallels, Jan 27, 2022
    #3
  4. TimothyD4

    TimothyD4 Bit Poster

    Messages:
    5
    So, does this mean that we have to purchase a license from Microsoft which is currently asking $139? If this is the case then so be it.
     
    TimothyD4, Jan 28, 2022
    #4
  5. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    872
    Hi, yes, you need to purchase Windows activation key from Microsoft.
     
    DebasmitaM@Parallels, Jan 29, 2022
    #5
  6. Juliettev

    Juliettev Bit Poster

    Messages:
    2
    Thank you for your answer.
    Just as a point of feedback for your marketing department, this is very misleading. Can you show me, on your website, where this is explicitly mentioned?
     
    Juliettev, Jan 31, 2022
    #6
  7. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    872
    Hi, please refer to this KB article for checking if Windows come with my purchase of Parallels Desktop for Mac.
     
    DebasmitaM@Parallels, Feb 2, 2022
    #7

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