Windows cannot access \\mac\home\desktop

Hi
The software hasn't worked for me for a few weeks.
Mac ver 11.5.2
Paralles Ver 17.0.0 (51461)
I get the "windows cannot access \\mac\home\desktop" message
I try to fix it in two different way without success
https://kb.parallels.com/115026
https://forum.parallels.com/threads/windows-cannot-access-mac-home-desktop.351179/

I need help please

 

Hi DrorC,

i had the same problem - my solution. to reinstall the toolbox software. but be aware: in the first step, i not see the installation in the concrete windows installation (after install in macOS).
it just works after install again or separately under windows ...

good luck
Tilo

 

Hello, thank you for sharing your troubleshooting steps. Thanks, Parallels Team.