Windows can't find "Mac"

Discussion in 'Accessing your Mac' started by DanielL47, Mar 18, 2023.

  1. DanielL47

    DanielL47 Bit poster

    I have a 2022 Mac Studio with an M1 Max chip and macOs Ventura 13.2.1.
    I've installed Parallels Desktop 18 for Mac, Pro Edition (Version 18.2.0)
    I get an error first starting Windows 11, launching File explorer, and other actions, saying it can't access "\\Mac\Home\Desktop (documents, downloads also show this error). Hitting the Diagnose problem, I see this attached message.
    I've reinstalled Parallels Tools as suggested in other (older) posts.
    Any suggestions?

    Thanks -- Dan'l

    Attached Files:

  2. DanielL47

    DanielL47 Bit poster

    Sorry, posted this in the wrong place. I'll try to delete. I've also posted it in the proper forum.
  3. HusonC

    HusonC Bit poster

    I can not too, but no support here , only keep finding useless solution here
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Hello All,

    Please perform the following steps to resolve this issue:

    1. Start Parallels Desktop.
    2. Shut down the Virtual Machine. Make sure that the virtual machine is shut down. If it is in a suspended state, please run it and then shut it down (Actions > Shut Down).
    3. Click on the Parallels icon in the Mac menu bar > Control Center > Right-click on the virtual machine > Configure.
    4. Click Options and select Sharing.
    5. Uncheck "Mirror Mac and Windows user folders".
    6. Start the Windows Virtual machine.

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