Windows Updates

Discussion in 'Windows Guest OS Discussion' started by meuby, Jul 7, 2008.

  1. meuby

    meuby

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    Currently running build 5608 on 10.5.3. When I shut down Windows, the updates that have downloaded automatically appear to begin installation (1 of 7), but never gets past 1 before shutting down. It appears that they are not installing as this happens every time I exit Windows.

    Have searched the forums and googled as well, but can't find a resolution. This is happening on two Macbook Pros in our office (same issue on both).
     
  2. John@Parallels

    John@Parallels

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    Do you have any antivirus installed? disable it
    Did you try to install those updates manually?
     
  3. meuby

    meuby

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    I do not run virus protection and manual installation of updates fails as well.
     
  4. John@Parallels

    John@Parallels

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    Do you mean you downloaded update from Microsoft and it fails to install, I mean download executable from Microsoft and install
     
  5. meuby

    meuby

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    I mean that I go to update.microsoft.com and run the updates manually. it downloads them, but the actual install fails.
     
  6. John@Parallels

    John@Parallels

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  7. meuby

    meuby

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    Not a virus - it's happening on two separate Macbook Pros - the exact some scenario. The other mac is running anti-virus and it is clean.

    But thanks for taking a guess.
     
  8. rmark

    rmark

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    I am having the same problem on build 5608 on 10.5.4. Fresh install of XP SP2. I had no problem installing the SP3 update. All updates required after the SP3 install download successfully, then fail when they try to install.
     
  9. donniep

    donniep

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    Does anyone have a solution?

    I am having the same problem described above with the same build (5608) and Windows XP after installing SP3. Updates will download but will not install.

    Does anyone have a solution?
     
  10. John@Parallels

    John@Parallels

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    Please try to switch networking to Bridged Ethernet, and check can you install updates
     
  11. donniep

    donniep

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    Switching to Bridged Ethernet does not make a difference.
     
  12. rmark

    rmark

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    Same here. Switching to bridged ethernet didn't work.
     
  13. John@Parallels

    John@Parallels

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    Do you have Kaspersky installed?
     
  14. rmark

    rmark

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    No. There was no firewall/antivirus installed at the time.
     
  15. John@Parallels

    John@Parallels

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    Ok, I am actually testing it now
     
  16. donniep

    donniep

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    More testing results

    I've done some more testing with about 5 different machines. It seems that after SP3, Windows Update shows that new update files are downloaded and ready to install when in fact they are not. If I find each update on the microsoft website, download and install individually everything works fine.

    I had the same results on all 5 machines.

    I believe this is a Microsoft issue and not a Parallels issue, although I don't actually own a non-Mac machine. :)

    Hope this helps.
     
  17. John@Parallels

    John@Parallels

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    In test case , switching to Bridged Ethernet and removing Kaspersky helped
     
  18. Rob G

    Rob G

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    Same issue here...

    I can confirm I'm having the same issue with XP in build 5608, having installed SP3 yesterday. As far as I can tell it's not affected by AV or network settings.

    Can we confirm whether it's a Windows issue rather than a Parallels one?

    Rob
     
  19. John@Parallels

    John@Parallels

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  20. Rob G

    Rob G

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    Hi John,

    For anyone who is having this problem, I can now confirm that it is a Windows issue and the solution can be found here:

    http://support.microsoft.com/kb/943144

    I fixed it using method 1.

    Rob
     

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