I am able to start parallels without a problem on my Mac OS X version 10.4.11, but once it pulls, the Windows XP desktop is whisked off my screen. Only the start bar remains on my Mac desktop, but I am unable use my mouse to open anything up. I have tried restarting my Mac and reseting Parallels, but neither fixes the problem. Help if you can!!!
Hello, In regards to the issue, please uninstall Parallels tools and install it back. Parallels tools contain the necessary driver information about external and internal hardware. I would request you to follow these steps of removing Parallel tools. You can uninstall it by clicking on Start->Control Panel->Add or Remove Programs->Parallels tools and uninstall it. You can install parallels tools in two ways. First, start the virtual machine->click on install parallels tools. Second, you can install manually. Please follow the steps that are written below and you will be able to solve your issue with installing Parallel Tools manually. 1) Go to MAC HD/ Library/Parallels/Tools/Prl-tools-win.iso 2) Double click on that file 3) You will have a file as Setup.exe 4) Copy the file and paste it in Windows Desktop (you can also use a pen/flash drive for this purpose) 5) Then run the setup.exe in Windows 6) you will be able to install Parallel Tools Perfectly. Also, turn off the firewall and disable the antivirus. Thank You. ___________ Anupama Parallels Team
