WinXP suddenly won't start

Discussion in 'General Questions' started by Sandy, Jul 12, 2008.

  1. Sandy

    Sandy Member

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    Just yesterday I was using Parallels with WinXP, and everything was fine. Today I noticed that the icon for my network drive, which always shows in the Mac Finder when I'm using Parallels, didn't show up. However, I went ahead and was able to work until it was time to print. Then I suddenly didn't have any printers installed! Very strange.

    I thought a restart of Windows would probably straighten things out, but now Windows won't even start. I get a startup screen which then morfs to a blue screen so quickly that I can't read what's printed on it, and then a black screen saying that Windows can't start. At some point I got a black screen with options on how to start up (last-known good version -- or similar wording -- or a couple of others), but none of those are successful, either.

    Can anyone tell me what to do next? I do have a SuperDuper! backup I did of my Mac on Wednesday, as well as some Time Machine backups, but I can't figure out what I need to restore. I'm using Parallels 3, build 5608, on my MacBook with OS X 10.5.3. I haven't installed anything new since yesterday, so I'm stumped.

    Thanks!
     
  2. John@Parallels

    John@Parallels Forum Maven

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    What is on that Blue screen ?
    May be screenshot..
     
  3. Sandy

    Sandy Member

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    Unfortunately, I can't get a screen shot, as the blue screen flashes so quickly back to a black one. :( I don't even have time to read what it says exactly.
     
  4. John@Parallels

    John@Parallels Forum Maven

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    Is this Boot Camp Windows, and you're seeing Autochk not found -skipping autochk ?
     
  5. Sandy

    Sandy Member

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    No, I never set up Boot Camp; I installed Parallels and Windows XP only, and they've been running trouble-free until yesterday. And, wouldn't you just know it?, I have to leave town in an hour, so I will have to postpone troubleshooting this further until I return next week.
     
  6. Sandy

    Sandy Member

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    Okay, I was finally able to get a screen shot of the blue screen I see periodically. I hope I've successfully attached it.
     

    Attached Files:

  7. John@Parallels

    John@Parallels Forum Maven

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  8. Sandy

    Sandy Member

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    John, I appreciate the link, which I saw this morning after returning from being away. I have one question, however: my blue screen doesn't specify which driver is missing or damaged, so how do I know which one to type in as I go through the recovery process you pointed me to? Is that even possible? Will I need to completely reinstall Windows XP and my applications in Parallels?

    As I mentioned when I first wrote in, I do have a viable backup (via SuperDuper) of Parallels, but I don't know which files to restore to get back to a working copy of Windows on my main drive. Could restoring some files (if I knew which ones they were <g>) solve the problem?

    Thanks again!
     
  9. John@Parallels

    John@Parallels Forum Maven

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    I think you can perform Windows repair, it will correctly replace all necessary drivers
    http://kb.parallels.com/en/5138
    Also you have backup so no problem to try repair
     
  10. Sandy

    Sandy Member

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    34
    Thanks for the link, John. I followed the directions in that article, but my installation just goes into the same cycle as before: Windows splash screen, followed by the blue screen, followed by a black screen with a message [Parallels (R) VGA-Compatible BIOS Version 2.01 Parallels (R) 3.0 build 5608 (C) 2005-2008 Parallels Software International Inc. All Rights Reserved 640 KB Base Memory 524288 KB Extended Memory], and then the whole thing again.

    I know I have a backup that works, but I'd rather not restore my entire Mac, since I"ll lose more recent things that aren't part of Windows/Parallels. Can you tell me which files I do need to restore to get this working again? Thanks!
     
  11. John@Parallels

    John@Parallels Forum Maven

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  12. Sandy

    Sandy Member

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    No, I saw that somewhere, so I knew about the Service Pack thing. I'd installed it originally with SP2, and I never updated to SP3, so that should have been fine. Is there any list of files I need to restore to get back to a working copy from my backup?

    Thanks!
     
  13. John@Parallels

    John@Parallels Forum Maven

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    hard to say without investigating Windows logs
    I mean Application and System logs,
    Try to use Safe mode and check those files
     
  14. Sandy

    Sandy Member

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    Okay, I did try to start up in Safe Mode, but it wouldn't. I guess I'll just have to reinstall Windows and all of my applications and things. :S
     
  15. Sandy

    Sandy Member

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    Oops! I almost forgot to thank you again for the help. :)
     
  16. Sandy

    Sandy Member

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    I decided to create a new virtual machine, and the attached image will show you what happened after inserted the CD with WinXP on it. I'm really puzzled; why would this CD suddenly be unusable???

    I'm tearing my hair out here! Can anyone help me? Thanks!
     
  17. Sandy

    Sandy Member

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    Oops -- here's the picture I mentioned. It didn't upload the first time.
     

    Attached Files:

  18. John@Parallels

    John@Parallels Forum Maven

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    May be you can try to create ISO image
    1. Insert CD/DVD source

    2. Fire up a Terminal, you can then determine the device that is you CD/DVD drive using the following command:

    $ drutil status
    Vendor Product Rev
    MATSHITA DVD-R UJ-835E GAND

    Type: DVD-ROM Name: /dev/disk1
    Cur Write: 8x DVD Sessions: 1
    Max Write: 8x DVD Tracks: 1
    Overwritable: 00:00:00 blocks: 0 / 0.00MB / 0.00MiB
    Space Free: 00:00:00 blocks: 0 / 0.00MB / 0.00MiB
    Space Used: 364:08:27 blocks: 1638627 / 3.36GB / 3.13GiB
    Writability:
    Book Type: DVD-ROM

    3. Umount the disk with the following command:

    $ diskutil unmountDisk /dev/disk1
    Disk /dev/disk1 unmounted

    4. Create the ISO file with the dd utility (may take some time):

    $ dd if=/dev/disk1 of=file.iso bs=2048
     
  19. Sandy

    Sandy Member

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    Thanks, John, but I gave in and did a restore from my backup. <G> I'm going to go back now and restore some of the more recent files I had from Time Machine, so all should be fine very soon now.

    Thanks very much for your help!
     

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