1. x3souly

    x3souly Bit poster

    Messages:
    1
    I am trying to test Parallels 9 first, so I click "download trial" in the Parallels Desktop activation menu, then I type in name, e-mail and country, again "download trial" and that's when a pops-up a window stating that there is internet connection problem. Internet works properly an I do not have any firewalls switched on. Does anyone know hot to deal with it?

    I'm using OSX 10.8.5
     
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    377
    Hello x3souly,

    1. Follow the instructions as suggested at : http://kb.parallels.com/116845 to get the trial version of Parallels Desktop 9 for Mac.

    2. If the issue persists, please try to request for the trial version with a different email address.

    3. If you receive a red exclamation mark next to your email address, follow the steps as suggested at : http://kb.parallels.com/121072

    Note : Trial license is provided only once and is given for 14 days. If you have already requested for trial earlier, the trial period cannot be extended.

    You may also refer the knowledge-base article : http://kb.parallels.com/121148 for more information.
     

Share This Page