Working fine, now quitting on launch

Discussion in 'Installation and Configuration of Parallels Desktop' started by djaneb, Oct 13, 2009.

  1. djaneb

    djaneb Junior Member

    Messages:
    17
    Hello

    I have been successfully running MacOSX 10.6.1 with Parallels 4 for a month or so on both MacBook and iMac.

    I shut down WinXP within Parallels on the iMac, then closed Parallels, then shut down the Mac. When I restarted and tried to start Parallels I get the MacOSX crash report that "Parallels Desktop quit unexectedly".

    Other threads on the forum are for older versions or failed installations. This was working perfectly.

    I have Repaired Disk Permissions, restarted etc etc. It is still running just fine on the Macbook and Snow Leopard.

    Any suggestions?

    Many thanks

    Deb
     
  2. djaneb

    djaneb Junior Member

    Messages:
    17
    I still can't use Parallels at all the iMac because it crashes on launch.

    I have visited troubleshooting and carried out the suggestion in terminal.

    The version of Parallels is 4 on Snow Leopard. I went to put in a support ticket but apparently you need a support contract.

    Any suggestions would be gratefully accepted.

    Deb
     
  3. djaneb

    djaneb Junior Member

    Messages:
    17
    Hello

    Further to above I created another user on my iMac and Parallels does not crash on the that user.

    So does anyone know what file (I suppose a preference file or something) that I have to delete or edit to get around this?

    Many thanks

    Deb
     

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