Wrong final date of subscription

Discussion in 'Account and Subscription Management' started by Aleksandr_Pervov, Jan 20, 2015.

  1. Aleksandr_Pervov

    Aleksandr_Pervov Bit poster


    I've bought license for Parallels Desktop 10 in November 2014, as bonus i received license for 1Password, Camtasia, etc... and 2 year subscription for Parallels Access.
    I've been activated this subscription, but on my mobile device (iOS 8.1.2) i see that final date of my subscription is 6 of may 2015. It is less than one year, actually. Instead 2 years, as it was promised in terms of purchase.

    Help me, to resolve this problem?
  2. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Hi Aleksandr_Pervov,

    Please send us your purchase reference number as private message, so I can check it for you.

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