Wrong Version

Discussion in 'Account and Subscription Management' started by kobed, May 9, 2018.

  1. kobed

    kobed Bit Poster

    Messages:
    2
    Hello,

    I Bought the wrong version.
    Could you help me te solve this?

    Kind regards.
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,244
    Hi @kobed , we can see that you have purchased Parallels Desktop for Mac Business Edition, we can initiate the refund for the current purchase, so that you can go ahead and purchase a different version as per your preference. Please let us know if we can initiate the refund.
     
  3. kobed

    kobed Bit Poster

    Messages:
    2
    Hi,

    You can initiate the refund.
    Thank you very much.

    Kind regards
     
  4. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    960
    This is done. The money will return to your account within 5 - 7 business days.
     

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