Your product license has reached the activation limit

Discussion in 'Installation and Configuration of Parallels Desktop' started by HansolL, Oct 3, 2017.

  1. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, please try to activate your key once again and let us know the results.
     
  2. ItayB

    ItayB Bit poster

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    4
    Unfortunately, I still get the same error
     
  3. BenS16

    BenS16 Bit poster

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    8
    Hi,
    My old MacBook died so i'm unable to uninstall Parallels. When i try to install on my new device i get the following message:
    "This license has reached its activation limit and can no longer be used to activate new product copies."
    Can you assist please?
    Thank you!
     
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, your key has been reset, please check the issue.
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, we've changed your key's settings, please check the activation issue an let us know the results.
     
  6. BenS16

    BenS16 Bit poster

    Messages:
    8
    HI, i get the same error:
    "This license has reached its activation limit and can no longer be used to activate new product copies."
     
  7. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, changed your license settings, please check the issue.
     
  8. BenS16

    BenS16 Bit poster

    Messages:
    8
    Sorry, same message again :(
     
  9. ItayB

    ItayB Bit poster

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    4
    Nothing changed :(
    upload_2020-2-3_14-43-11.png
     
  10. BenS16

    BenS16 Bit poster

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    8
    Hi, this has never been resolved. This is really disappointing. Would it be possible to get an update please? Thanks
     
  11. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Please try once again.
     
  12. BenS16

    BenS16 Bit poster

    Messages:
    8
    Same message yet again, this is really frustrating
     
  13. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Please restart your Mac and check the issue once again
     
  14. BenS16

    BenS16 Bit poster

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    8
    Thanks, new error message: "This product could not be activated because your activation key is invalid for this version of Parallels desktop"
     
  15. V__4

    V__4 Junior Member

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    10
    I need help with this too and have posted several days ago and I've gotten no replies and my posts are not up and no where to be found. NO phone to call, nothing. Please tell me how to get assistance.
     
  16. SaravananR@Parallels

    SaravananR@Parallels Member

    Messages:
    77
    Hi V__4, we have sent you a private message. Please reply back to check and help you better. Thanks, Saravanan.
     
  17. V__4

    V__4 Junior Member

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    10
    It is working now, that someone reset it there. Thank you!
     
  18. SaravananR@Parallels

    SaravananR@Parallels Member

    Messages:
    77
    You are welcome. Please reach us back anytime if you want any help in the future. Thanks, Saravanan.
     
  19. BenS16

    BenS16 Bit poster

    Messages:
    8
    Hi, still no resoloution for this, almost 2 months since it was first raised!! Extremely frustrating, is there a number I can call or someone that can direct message me. Really disappointed.
     
  20. SaravananR@Parallels

    SaravananR@Parallels Member

    Messages:
    77
    Hi BenS16, thank you for reaching out! We have sent a private message. Please check and reply us back to help you better. Thanks, Saravanan.
     

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